Orcon Genius Opt Out

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon Genius Opt Out

phoebewinter

2 posts

Wannabe Geek

#90152 15-Sep-2011 21:49

hi, does anyone have experience opting out of Orcon genius?

i tried ringing technical support and waited for an hour but no one's picking up! terrible.

i tried following the instructions on the manual but no luck. waited an hour for the blue light but nothing came up. very frustrating.

i just want to send back this modem to Orcon and sign up with a better ISP. - is that easy enough to do?

sbiddle

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Biddle Corp

Lifetime subscriber

#521706 15-Sep-2011 22:00

Changing ISP is easy enough to do, but if you have entered into a term contract with Orcon you'll obviously have to be aware of the implications of cancelling it.

phoebewinter

2 posts

Wannabe Geek

#521710 15-Sep-2011 22:11

no. i entered a term-less contract

Sounddude

I fix stuff!
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2degrees

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#521801 16-Sep-2011 09:44

PM me your details and I will see if we can get you working.

ajobbins

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#521804 16-Sep-2011 09:52

sbiddle: Changing ISP is easy enough to do, but if you have entered into a term contract with Orcon you'll obviously have to be aware of the implications of cancelling it.

That said, Orcon have obligations too, and if they have failed to provide a working product/service and are unable to be reasonably contacted or can't fix the issue in a timely manner, the contact may be able to be cancelled.

Twitter: ajobbins