The next morning I logged in and no.. still on the old allowance...
Called Orcon support, this time I went through to technical support and told them what had happened and the guy said he could see a request had been put in but nothing had been done. He put me on hold and went off to check with his team about it.. He came back about 5 minutes later to inform me he couldn't find anyone in his team.
I said I really needed the data this month and he said he would talk to them and ring me back soon.
Of course he never called back.
Really disappointing. Have messaged a couple of orcon staff on here that have helped me in the past with issues but no reply and really its pretty sad that I should have to.
I really like orcon because the actual internet service is great but their customer service is seriously terrible.
Now I doubt it will kick in until the next billing cycle..
I mean here two people at orcon basically told me that something would happen and it didn't.
I seriously hate when people promise something and then don't do it.
anyway thats the end of my rant..
updated: was a bit harsh in the first rendition :)