hi, our flat has been with orcon since the start of the year. up until about two months ago we had no problems with the service. over the past two months our internet speeds have become terrible. we have tryed using differnt phone jacks and filters in our flat and have had no success. its getting to the point where most of the time we cannot even change web pages while on a google search and have to hit refresh 50million times before the page will turn. we are using a belkin surf f7d2401 V1 (I think.) we have tried hard wiring into the modem and this does not provide any better results.
yep done an isolation test and did not have any better results Router page is showing 14039 down and 1009 up actuall test using speedtest.com shows 12.01Mbps down and 0.79 up with a 50ms latency
As John mentions check the DNS entries, but I suspect they will be as dished out by Orcon and correct. Have you tried another modem, Belkin is not a favourite of mine, and could be in knots. Is there someone in the flat doing lots of Bit torrents? having lots of open connections as BT will do can kill domestic routers.
You sync speed as you say is 14Mb/s so a TCP throughput of 12Mb/s is what should be expected by the time you take TCPATM overhead into account, in otherwords your DSL line is not necessarily the issue.
Post a tracert to www.google.co.nz - my connection was going via the UK this morning. HE.net got ddos'ed today and that seems to have upset the cart in places for some people in the region. Don't know if it's related at all.
Is it just Google or are there other specific sites you're having issues with?
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we have been running this modem all year and only had problems recently just after that big snow dump. the modem was brought in january just before we moved in.
Cysticplum: we have been running this modem all year and only had problems recently just after that big snow dump. the modem was brought in january just before we moved in.
What's the ATM error rate?
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Cysticplum: we have been running this modem all year and only had problems recently just after that big snow dump. the modem was brought in january just before we moved in.
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