So 2 weeks ago, Vodafone came knocking at our door offering us some nice deals. At first we signed up and were told we had 10 days to cancel if we changed our mind. Within the 10 days, roughly about 4 days after, we rung vodafone and had them cancel it. Now, 10 days after we first signed up with vodafone, we were switched ISP from slingshot to vodafone, no idea how since vodafone didn't even have permission from us to do so. Finally got switched back to Slingshot today expecting to be back on our old plan, 40gb with 2am-8am offpeak, but no. Im stuck on the new 50gb plan with NO offpeak.
I rung up the helpdesk and was told we could not change back to our old plan as it is "old"
This just isn't on, we were forcibly changed to a new isp without our prior consent, and now we cant even get back on our old plan!?
What do you guys reckon?