Is there a max top up balance set?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Is there a max top up balance set?

rayonline

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#94003 3-Dec-2011 22:17

Is there a max top up balance allowed for prepay customers? Or is there no limits?

johnr

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#553291 3-Dec-2011 22:22

bound to be a limit

wanghou168

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#553297 3-Dec-2011 22:29

I think it is 150

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codyc1515

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#553323 4-Dec-2011 00:36

wanghou168: I think it is 150

Yep, anywhere between $20 and $150 (https://www.2degreesmobile.co.nz/ONLINETOPUP/).

rayonline

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#553393 4-Dec-2011 10:08

they had double top up special with a new store that was opening up. I bought $100 that gave $200 nit sure if this would works.

2degreesCare

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#553475 4-Dec-2011 13:39

$150 is the max you can top-up with. This weekend at our new store openings at Porirua and The Plaza, Palmerston North this weekend we've got 'Double-Up' specials limited to $100 maximum (top up between $20 to $100 and we'll double it!).

^POB

rayonline

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#553502 4-Dec-2011 14:45

Cheers just came off the phone.
$150 is the max per text message but there isn't a limit on the customer's balance apparently :)

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pwner

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#553866 5-Dec-2011 09:24

i'm pretty sure there is a limit on customer balance, but if you reach that limit i would be very surprised. why would anyone need more than a couple of hundred dollars on their prepay account at any one time?

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SaltyNZ

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#553868 5-Dec-2011 09:30

pwner: i'm pretty sure there is a limit on customer balance, but if you reach that limit i would be very surprised. why would anyone need more than a couple of hundred dollars on their prepay account at any one time?

Reminds me of the Good Ol' Days at Vodafone when a customer topped up his wife's mobile by $X000 during one of the double-up promos. Strangely, she couldn't spend $2X000 in a single year, and so there were some ... heated discussions with customer care when a very large fraction of that amount expired a year later.

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These comments are my own and do not represent the opinions of 2degrees.