Thinking about getting this promotion which i notice has been extended to 23/12/2012. I'm just worried about the really poor customer service feedback you see in online forums, and also the slow speed, which is also criticised.
I am confused about the speeds a bit.
I have just got this data of my speed from the SS speedtest...
Download Speed: 3432 kps (429 KB/sec transfer rate)
Upload Speed: 658 kps (82.3 KB/sec transfer rate)
Packet Loss: 0 %
Test Server: us-la
taken about 4pm Wellington... (i have seen DL speed at 3.9mbs)
This is fast enough for my needs and i see SS customers posting DL speeds of 17-20mbs here(?!). Compared to mine thats insanely fast right? So am I missing something here? Also, I think these speeds of SS customers that i have seen posted here arent during Peak time(?) which is the relevant time. ( i did ask SS cust service what peak times were and he just said when people get home from work to about 10pm but didnt sound confident in what he was saying)
Im pretty much just a browser. I watch movies and video streamed from US. But do have to download stuff now and again. Poor customer service issue aside, anyone have any thoughts weather this would be a good deal for some like me?
appreciate feedback
thanks