[Snap] Why is Snap speed so slow last few days?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Why is Snap speed so slow last few days?

Boomslangnz

44 posts

Geek

#94080 5-Dec-2011 22:01

It's been terrible for me, I can't even watch youtube videos.
My month just restarted today and I have reset my router etc to try anything I could but this is my speed within NZ

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#554263 5-Dec-2011 22:07

Blame TCL ;)

freitasm

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Geekzone

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#554267 5-Dec-2011 22:22

If it were during the weekend 3 - 4 December, then yes, it could be related to TelstraClear "unmetered" promotion, as discussed on a topic just below yours (folks should always check at least the first page of the forum for existing related topics).

The TelstraClear "unmetered" promotion ended Sunday midnight (Monday 12am), so if this is after that time, it could possibly be another problem - a line fault, etc.

Napster

202 posts

Master Geek

#554269 5-Dec-2011 22:39

Just got connected to Snap today.

Getting awesome speeds. I did hear that people had got slowdowns over the weekend due to TCL unlimited data weekend.

johnr

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#554286 5-Dec-2011 23:38

Boomslangnz: It's been terrible for me, I can't even watch youtube videos.
My month just restarted today and I have reset my router etc to try anything I could but this is my speed within NZ

Line stats from the modem?

1080p

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#554304 6-Dec-2011 07:43

Why were other ISPs affected? Don't they purchase bandwidth with a CIR attached?

jjnz1

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#554307 6-Dec-2011 08:00

1080p: Why were other ISPs affected? Don't they purchase bandwidth with a CIR attached?

That may be the case, but I think 'Reach' which supply snap, are owned by Telstra? Maybe the Reach techs were trying to give Telstra more power... by cheakily reducing Snap and others bandwidth?

Also, back on track, my speeds are fine here in Wgtn.

DonGould

3892 posts

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#554322 6-Dec-2011 08:49

1080p: Why were other ISPs affected? Don't they purchase bandwidth with a CIR attached?

Even if the CIR though NZ and to LA is/was protected, the problem is that we simply saturated out the load balancer in LA, at which point all hope was lost.

The problem impacted more than little old Snap, it also hit BigPond customers and would have also impacted any other wholesale customer that Telstra International/Reach had on that gear (which I'm guessing would be any inbound traffic as well for stuff like web sites hosted in the Telstra DC and anyone with IP in the ranges advertised in LA).

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DonGould

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#554327 6-Dec-2011 09:05

jjnz1: Maybe the Reach techs were trying to give Telstra more power... by cheakily reducing Snap and others bandwidth?

lol... and so the conspiracy starts...

If we're going to get into random theory then I suspect that there's a techo v's bean counter war going on within Reach.

PPCW and Telstra split up Reach and took a few things in different directions, what exactly happened I don't know, but I get the impression that there's some unhappy techs left mopping up.

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freitasm

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Geekzone

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#554328 6-Dec-2011 09:07

Or perhaps because, the easiest explanation, no conspiracy theory needed, 200,000 people accessed their network during the unmetered weekend (according to TelstraClear), causing a deluge of packets?

NZCrusader

646 posts

Ultimate Geek

#554565 6-Dec-2011 16:52

Possible truth ?

We know where that ship is headed..

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McNulty

152 posts

Master Geek

#554575 6-Dec-2011 17:02

NZCrusader: Possible truth ?

We know where that ship is headed..

I'm not sure what you are trying to say here...? Care to elaborate?

NZCrusader

646 posts

Ultimate Geek

#554576 6-Dec-2011 17:05

learn history XD (Titanic)

But essentially I am elaborating on the face that the "free" weekends are fail. Everyone jumping on the network to back up the internet all at once. :D

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McNulty

152 posts

Master Geek

#554577 6-Dec-2011 17:07

NZCrusader: learn history XD

Yes but WHY do you think that those 2 companies will sink like the Titanic?

watch movies XD

Beccara

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#554588 6-Dec-2011 17:26

freitasm: Or perhaps because, the easiest explanation, no conspiracy theory needed, 200,000 people accessed their network during the unmetered weekend (according to TelstraClear), causing a deluge of packets?

That might be so but it should be concerning to Reach clients that another retailer can affect their own connection for a promotion, A DDOS I can understand but One retailer doing this should not in under any condition affect another retailers connection just because they share the same primary transit provider

Most problems are the result of previous solutions...

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Ragnor

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#554604 6-Dec-2011 17:50

I'm sure there are some balls being busted behind the scene's between reps from the ISP's using Telstraclear transit.

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