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askelon

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#95580 8-Jan-2012 19:26
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Does anyone have this activated?  Ive checked, double checked, talked to a rep, talked to a store and in theory my invoices should be getting emailed to me.  I even get the txt every month saying its emailed me my invoice.  But I never recieve them.  

Yes Ive checked my junkmail.  And I do recieve other emails from them.  Their promo ones etc.  Just not my invoices.  I know originally my account said my email address was unverified but that got fixed last time I rang them up.  I can still go onto the website and download the pdfs manually but it would be much nicer for me to just have them emailed for my own archival facilities (ok another folder in my email :p )..  

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n4

n4
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  #566228 8-Jan-2012 20:11
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Has always worked fine for me.




Samsung Note20 Ultra, on 2degrees




keewee01
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  #566240 8-Jan-2012 20:40
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Works perfectly for both my wife and I (to GMail)

I'd say your email address in their system is wrong, or your ISP (or email) is blocking it.

n4

n4
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  #566267 8-Jan-2012 21:34
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Tried changing your registered email address to something else? Another address I mean.




Samsung Note20 Ultra, on 2degrees




askelon

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  #566273 8-Jan-2012 21:41
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Thats what I'll try doing for next time..  Will switch it to my gmail account and see if that makes a difference.  I run my own mailserver and cant see anything in the logs for removing it as spam etc - even get the verification emails when I change addresses..  Oh well, will just wait and see now :)  

2degreesCare
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2degrees

  #566448 9-Jan-2012 11:56
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Can you PM your 2degrees number and account # and I'll check it on our system.

Cheers
^POB

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