I am trying to get online. after nearly 3 weeks of useless support staff who kept telling me "it should be no more than a couple days away, you will get a text when its online." so this last week after 8 phone support calls I finally managed to get through to someone who could tell what the real story was.
They were planning to switch me over to their exchange, but their exchange was having some sort of issue which would only be fixed late February. They were planning to just string me along with the bulls*** story about getting switched on "in the next day or two and getting a text" about it.
I have been without the internet for a week now. so anyway the guy I got gave me an option to switch to the Telecom wholesale network.
He said it would just be a normal switchover so it wouldn't take long. Putting what last little bit of trust I had left in him and chose that option. finally get the text and email today to say its all on. But it seems to have been a lie. Modem won't connect and I have been hung us on twice today after spending nearly three hours on hold.
Also, despite not one single byte of information being transferred to my modem from them apparently my bill is 122 dollars and 101 dollars is overdue. I am using my last few megabytes of data on my prepay plan to send this. Help please.
tl;dr slingshot have screwed me, are charging me for some thing they arent giving me, and won't take my calls.