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cws82us

788 posts

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#96273 24-Jan-2012 02:22
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I been waitting for my number to get ported over from 2talk to slingshot and its been over a mouth. i called slingshot 3 times both time they say they will call me back. and never did. whats do i do now?




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sbiddle
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  #572589 24-Jan-2012 06:16
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Move to another provider if you don't like the service?




PassiveFever81
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  #572605 24-Jan-2012 08:21
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Slingshot are slow and hopeless, it's either amazingly poor speed or they just don't do anything, I waited over 3 months for them to do nothing when changing a year & half ago. It was always we'll call you back, it will only be 2 days, oh I will check it for you, same story, different day.

Luckily while waiting I had my existing Telecom connection running.




 

johnr
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  #572613 24-Jan-2012 09:08
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sbiddle: Move to another provider if you don't like the service?



+1



rokki
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  #578050 7-Feb-2012 05:39
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Hi I had a month and a half delay while they changed me over. It was a chorus issue not a Slingshot issue. I would ring them back and ask to speak to a manager it worked for me to get regular feedback.




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sbiddle
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  #578052 7-Feb-2012 06:13
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rokki: Hi I had a month and a half delay while they changed me over. It was a chorus issue not a Slingshot issue. I would ring them back and ask to speak to a manager it worked for me to get regular feedback.



I refuse to believe Chorus could be solely responsible for a 6 week porting delay.


rokki
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  #578511 8-Feb-2012 05:44
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No chorus were not soley responsible but the lions share.




My gear 55" Samsung 4K SUHD LCD HDR , Denon AVR-4200W Reciever in 7.1.2 Surround , Denon 2 Channel Amp to power ceiling speakers , Combination of Polk Audio Fronts And Tannoy Surrounds plus 2 Cambridge Audio Ceiling Speakers Pioneer Downfiring Subwoofer , Oppo UDP-203 UHD Player , Roku Ultra , Apple TV 3

sbiddle
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  #578512 8-Feb-2012 06:17
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rokki: No chorus were not soley responsible but the lions share.


Out of curiosity how why what caused the issue? My job involves number ports on a near daily basis so I'm curious as to how Chorus, as a network owner who isn't a retail service provider could hold up a porting request for so long.

Porting delays of several months aren't uncommon with Slingshot / 2talk /iTalk and yet I process hundreds and hundreds per year and typically have a 1-3 day timeframe for these.


 
 
 
 

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johnr
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  #578514 8-Feb-2012 06:45
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sbiddle:
rokki: No chorus were not soley responsible but the lions share.


Out of curiosity how why what caused the issue? My job involves number ports on a near daily basis so I'm curious as to how Chorus, as a network owner who isn't a retail service provider could hold up a porting request for so long.

Porting delays of several months aren't uncommon with Slingshot / 2talk /iTalk and yet I process hundreds and hundreds per year and typically have a 1-3 day timeframe for these.



I have to agree with Steve and would like to know how as well?

Slingshot
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  #578530 8-Feb-2012 08:14
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Hi cws82us

If you PM me your account details I will look into this for you,

Chours should not have anything to do with a number port and 2talk are a wholesale cust of ours so its likely on our network already,

Thanks,
Joe.




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