TelstraClear copper to Slingshot ADSL inquiry

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jermsie

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#96477 28-Jan-2012 12:09

I'm just doing a bit of research before we attempt to move provider and I'll try outline the situation.

CURRENT CONNECTION
— TelstraClear cable broadband and the
— The property is also wired internally with TelstraClear copper (phone jack).
— I rang TC to confirm that it's their copper and they said yes, and it should be pretty easy to get another provider's ADSL product.
— No current voice services on copper

IDEAL CONNECTION
— No more TC cable
— Slingshot naked ADSL via TelstraClear copper

QUESTION
Because we're looking at joining Slingshot naked broadband ($90 option), I'm wondering if getting connected would be messy or expensive in terms of technician charges?

That should be nice and clear ;)

Thanks!

– J

jermsie

302 posts

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#574372 28-Jan-2012 12:20

Just rang Slingshot and the guy said because 'Wellington' TelstraClear connections are wired differently (I think he just meant cable) they can't offer ADSL...

– J

sbiddle

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#574382 28-Jan-2012 12:49

There is no such thing as "TelstraClear copper" within a home and I suspect you've very much confused Slingshot and TelstraClear, hence the answers from them.

Your phone wiring within a home is your property. It does not belong to any telco, in much the same way the power company don't own the power cables within your home.

When TelstraClear provide phone and internet/tv services to you they run their own leadin cable either overhead or underground and connect this to your home wiring at the demarc point. Assuming this house previously had a Chorus leadin (as is the case with 99% of NZ homes) to switch back to Telecom or a Chorus wholesale connection the wiring simply needs to be swapped over at the demarc.

No ISP supplies DSL services over TelstraClear's copper network. Slingshot provide service over the Chorus copper network.

jermsie

302 posts

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#574383 28-Jan-2012 12:52

sbiddle: There is no such thing as "TelstraClear copper" within a home and I suspect you've very much confused Slingshot, hence the answer from them.

Your phone wiring within a home is your property. It does not belong to any telco, in much the same way the power company don't own the power cables within your home.

When TelstraClear provide phone and internet/tv services to you they run their own leadin cable either overhead or underground and connect this to your home wiring at the demarc point. Assuming this house previously had a Telecom leadin (as is the case with 99% of NZ homes) to switch back to Telecom the wiring simply needs to be swapped over at the demarc.

No ISP supplies DSL services over TelstraClear's copper network. Slingshot provide service over the Chorus copper network.

Cheers man. Does that swap at the demarc usually require the wiring charge, or not because it's not on the property?

– J

sbiddle

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#574385 28-Jan-2012 13:00

jermsie:
sbiddle: There is no such thing as "TelstraClear copper" within a home and I suspect you've very much confused Slingshot, hence the answer from them.

Your phone wiring within a home is your property. It does not belong to any telco, in much the same way the power company don't own the power cables within your home.

When TelstraClear provide phone and internet/tv services to you they run their own leadin cable either overhead or underground and connect this to your home wiring at the demarc point. Assuming this house previously had a Telecom leadin (as is the case with 99% of NZ homes) to switch back to Telecom the wiring simply needs to be swapped over at the demarc.

No ISP supplies DSL services over TelstraClear's copper network. Slingshot provide service over the Chorus copper network.

Cheers man. Does that swap at the demarc usually require the wiring charge, or not because it's not on the property?

The demarc is on your property - it is the point where the Chorus and/or TelstraClear leadin connects to your internal house wiring.

Because you're not currently connected to the Chorus network you'll need to pay for a new install and line reconnection. I believe this will be around $149 from memory. This price is set by Chorus but an ISP can obviously charge what they want for the service.

At the end of the day anybody who wants the best ADSL2+ performance also needs a master filter installed, so you've got the option of getting this installed at the same time which is ~$199. Since the cabling will have to reconnected at the demarc anyway, it's the ideal time to get one installed.

jermsie

302 posts

Ultimate Geek

#574386 28-Jan-2012 13:01

sbiddle:
jermsie:
sbiddle: There is no such thing as "TelstraClear copper" within a home and I suspect you've very much confused Slingshot, hence the answer from them.

Your phone wiring within a home is your property. It does not belong to any telco, in much the same way the power company don't own the power cables within your home.

When TelstraClear provide phone and internet/tv services to you they run their own leadin cable either overhead or underground and connect this to your home wiring at the demarc point. Assuming this house previously had a Telecom leadin (as is the case with 99% of NZ homes) to switch back to Telecom the wiring simply needs to be swapped over at the demarc.

No ISP supplies DSL services over TelstraClear's copper network. Slingshot provide service over the Chorus copper network.

Cheers man. Does that swap at the demarc usually require the wiring charge, or not because it's not on the property?

The demarc is on your property - it is the point where the Chorus and/or TelstraClear leadin connects to your internal house wiring.

Because you're not currently connected to the Chorus network you'll need to pay for a new install and line reconnection. I believe this will be around $149 from memory. This price is set by Chorus but an ISP can obviously charge what they want for the service.

At the end of the day anybody who wants the best ADSL2+ performance also needs a master filter installed, so you've got the option of getting this installed at the same time which is ~$199.

Cheers for the help. Much appreciated.

– J

blingjug

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#585589 23-Feb-2012 10:32

Hey, awesome info, i was just about to attempt a similar thing.

Slightly different situation.
I'm going to be living back at home for a while where they are on telstraclear for everything, i know we have had telecom phone line before so wiring should be there.

I want to have slingshot naked DSL while the rest of the family uses the telstra cable.

Is it easy enough to connect the old telecom wiring up myself and avoid the $149 re-connection cost?
- living in a bus 1m away from the demarc and would want to have the modem in there.

Wanting to configure my server to use the DSL connection due to the unlimited bandwidth i got used to at the place I'm leaving. (using 400+GB per month)

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cyril7

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#585602 23-Feb-2012 11:02

Thing you need to watch out for is that there may be more costs if there is currently no leadin. If the home was built since the TCL network came about and you never had at that time or a previous Chorus/telcom line to your house then there may be costs and digging associated with getting a line in.

I have dealt with a few homes that never got a Chorus/telecom leadin as they simply chose TCL when they built, so to get a Telecom leadin now can often be quite disruptive.

Cyril

blingjug

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#585662 23-Feb-2012 12:40

i know we have had telecom phone line before so wiring should be there.

That shouldn't be an issue, just the actual hooking up of the telecom line to a few meters of cable and a phone jack point. Is that all that needs to be done before calling slingshot and getting them to liven up the line for ADSL?

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lucky015

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#587158 27-Feb-2012 00:35

blingjug:
i know we have had telecom phone line before so wiring should be there.

That shouldn't be an issue, just the actual hooking up of the telecom line to a few meters of cable and a phone jack point. Is that all that needs to be done before calling slingshot and getting them to liven up the line for ADSL?

Sounds correct, Provided the Telecom line is still sitting disconnected at the Demarc point it should just be a matter of wiring it back up, This could be done by an Electrician or Chorus tech or even yourself if you think you are competent enough to do so, If you do end up getting someone in to get the work done it is generally advisable to get a Master Filter installed during that time as it shouldn't be that much more to get it done ($30-50) and getting it done at another time could cost upto $199.