Long time guest, first time user.

Hi all,

Have just bought my first home (yay) and am in need of some broadband action. Signed up with Orcon on the 24th of January to get the genius plan as we do not require a home phone. Requested that we needed it on by the 3rd of Febuary. Processed on the 25th and told that it would be connected on the 8th of February.. Called orcon to ask why there was such a delay and they said that it was because they needed to book a tech from chorus.
Fired up on the thought that I would not be able to distance myself further from the world and use Facebook, I called telecom and asked them when they would be able to have it running, jumped through the usual hoops and they came back and said tomorrow afternoon... Say what! When talking to the nice lady at telecom she said that orcon should have the same booking system as the, and therefore both have access to book the next available slot..
So do chorus give telecom new customers preference (which can't possibly be right) or do they prebook a certain amount of techs?
Anyone have any thoughts?

Seems strange that it takes orcon two weeks and telecom one day..