Problems with Origin

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Problems with Origin

jords12

144 posts

Master Geek
+1 received by user: 13

#98466 29-Feb-2012 01:06

Hi

I've just arrived back in the country and can't get origin to update bf3 - I'm getting this in the logs:
1726[00:59:26:663]ErrorCore::CoreDownloadJob_AbstractOpenConnectionWithServerOpenConnectionWithServer - Could not read file size info from server!
1727[00:59:26:663]ErrorCore::CoreDownloadJob_AbstractSetErrorAbstractJob::SetError 20003, 12150
1728[00:59:26:713]ErrorCore::CoreDownloadJob_AbstractTickJob:"71067" is in error with code=20003 os=12150
1729[00:59:26:713]ErrorCore::CoreDownloadJob_DiPUpdateHandleDownloadErrorsJob is in OS error 12150 state
1730[00:59:26:713]ErrorCore::CoreDownloadJob_DiPUpdateHandleDownloadErrorsDownload error 20003 (OS: 12150)
repeated ad infinitum. I used proxifier to put it through a proxy, and it worked perfectly. So it seems to be an issue with something slingshot is doing, perhaps with how they are injecting their cache urls into it?

tripp

3848 posts

Uber Geek
+1 received by user: 1220

Trusted

Lifetime subscriber

#588148 29-Feb-2012 08:32

Are you using slingshots dns?

NZCrusader

646 posts

Ultimate Geek
+1 received by user: 230

#588548 29-Feb-2012 20:48

You are not alone, we have been having this issue too.

SS AYCE plan.

Whats the story SS ?

NZ / AU Battlefield 4 Gaming Community
http://www.sonsofvalour.net/forums/forum.php

sammy1808

3 posts

Wannabe Geek

#597601 20-Mar-2012 12:06

I also had the same issue and it is indeed a problem on slingshots end. It is possible to get the update through a vpn such as the free hotspot shield, it just won't go very fast (took me a good 12 hours).

Has anyone had a reply from slingshot about this issue?

I plan on tracing a routes from my pc to ea and sending the logs to slingshot to try and get them to do something, it must be a bad routing issue or something?

Slingshot

1004 posts

Uber Geek
+1 received by user: 59

Trusted

Slingshot

#602300 30-Mar-2012 08:21

Hey All,

If you can all PM me your account details ill look into this.

Cheers,
Joe.

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

jords12

144 posts

Master Geek
+1 received by user: 13

#602381 30-Mar-2012 10:42

Hi Joe

Thanks for your interest in this issue - It stopped happening for me a few days after my original post, so I'll let the other people on here do that if they are still having the issue.

Cheers
Jordan

ALTRON

579 posts

Ultimate Geek
+1 received by user: 60

#602407 30-Mar-2012 11:40

I downloaded the BF3 pc update this morning on origin at top speed (2MB/s) with no issues.

SS AYCE

Lenovo

Shop now for Lenovo laptops and other devices (affiliate link).

sammy1808

3 posts

Wannabe Geek

#602429 30-Mar-2012 12:05

the problem stopped for me as well the night after I posted

ZombieUnicorns

5 posts

Wannabe Geek

#602551 30-Mar-2012 14:48

Issue still persists for me. Any updates Joe?

ZombieUnicorns

5 posts

Wannabe Geek

#602726 30-Mar-2012 21:07

Spoke with a couple of Slingshot tech engineers who were fellow BF3ers and they sorted this nightmare out for me. For reference anyone else on Slingshot having the same issue just simply try unplugging your modem for half an hour, failing that try turning the Slingshot cache off.

Much kudos to Josh and Mike at Slingshot Tech

Thanks Guys!

It does seem to be an issue exclusive to Slingshot and they don't seem to understand why it's happening and to be honest I don't blame them for not being too concerned about such a specific issue effecting such a small portion of people. Still I'd still be interested in what's causing it if they do happen to find out.

Now my problem is that now I have to download 15GBs of BF3 again. I backed up all the files before I uninstalled but if I put them back it doesn't seem care and just wants to download the entire thing again. Ahh well, that's the price I pay for troubleshooting in rage mode.

Fodder

1 post

Wannabe Geek

#604955 4-Apr-2012 10:27

Hi Guys,

I got this to work by.....

going to my slingshot account and disabling caching
then login into my router and changing the primary DNS to openDNS address (208.67.222.222)
rebooting my router

and off she went!

good luck!

urban

487 posts

Ultimate Geek
+1 received by user: 3

#607517 10-Apr-2012 17:38

ZombieUnicorns: Ahh well, that's the price I pay for troubleshooting in rage mode.

Ahahah... I can totally relate! I had hella trouble installing ME3 a few weeks back.