Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




14 posts

Geek


# 99681 24-Mar-2012 21:53
Send private message

Hi,

I'm wondering if this is just me - or if this is a bigger issue with Slingshot.

I've been a slingshot customer for a very long time. I'm currently on Broadband 150 plan. I live arounf Titirangi / New Lynn border in Auckland.

For the past few months - I've noticed a considerable drop in my internet connection speeds. I have logged into my modem to see if I could spot anything - and it turns out that my ADSL sync speed is measly Data Rate Down/Up3289/1197(Kbps) 
Now, that surprised me somewhat, since I have always been getting ADSL sync rates in high 8000's, occasionally reaching 9000+ range.

I have restarted my router a few times (btw I'm using Belkin ADSL2+ Wireless G router with the latest firmware installed, average router - however never had an issue with it for the past 2 years). Unplugged all phones from the phonelines, bypassed the line filter - no noticeable improvement in the sync speed. I have also tried a Dynalink 1 port router (standard one that comes with new Slingshot connections) and that only did marginally better - coming in at low 4000's.

Now, one thing that comes to mind - is some time ago I have looked on a website to see the status of my local exchange - and there was an upgrade planned for Dec 2011 to take it up to ADSL 2+.

Has anyone experienced a similar situation? What is the best way to try and improve it? It is a bit unbearable at the moment...

Create new topic
28263 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 599606 24-Mar-2012 22:00
Send private message

Without knowing your exact details nobody is going to be able to give you a definitive answer - because only you will know the answers to the questions. My suggestion would be to read my blog post which should answer some of your questions.

http://www.geekzone.co.nz/sbiddle/7872

9 posts

Wannabe Geek


  # 599607 24-Mar-2012 22:01
Send private message

Slingshot do not control the ADSL sync rates. Its most likely a line issue.

Very good chance it is caused by the rain lately.

The call centre should be able to log a fault for that. 


 
 
 
 


28263 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 599611 24-Mar-2012 22:03
Send private message

Satanatas: Slingshot do not control the ADSL sync rates. Its most likely a line issue.

Very good chance it is caused by the rain lately.

The call centre should be able to log a fault for that. 



Slingshot do in effect "control" the sync rate is the customer is still connected to ULL equipment in an exchange but is now served off a Chorus cabinet. If this is the case the customer need to be migrated back to a Chorus wholesale connection.




14 posts

Geek


  # 599617 24-Mar-2012 22:18
Send private message

I have done some further investigation - on this page http://chorus.co.nz/service-availability-tool using address "1 Poturi Streams Ave, Titirangi, Auckland" It looks like the local cabinet was upgraded in October 2011 to ADSL 2+. It's also curious to see that  a lot of neighbouring cabinets are now on VDSL2.

I haven't kept up with the latest developments in xDSL technologies. I also think I might have a house wide splitter installed - since the home is equipped with an alarm. Does the splitter/line filters need to be upgraded for ADSL 2+ (or VDSL2 for that matter)

Thanks,
Nick 

28263 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 599622 24-Mar-2012 22:30
Send private message

An existing master splitter will be fine for ADSL2+ however if you want VDSL2 a new master filter supporting VDSL2 is required for best performance due to VDSL2 using a wider frequency range.


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35


Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.