The poor old ISPs get slagged off so often so it is nice to give a positive feedback.

Yesterday at 1610 my ONT had a solid red Optical light thus no Internet and phone. After ringing Orcon it was passed to techos. It came right 50 min later but failed again after a couple of hours.

Rang Orcon again and we agreed that it would have to be a 'tomorrow' job.

Checked this morning at around 0600 and all was going! Who said the little green elves no longer work night shifts!

This was obviously a Chorus fault but thanks, whoever fixed it.

We have gas pipes being replaced in our street so one wonders whether it was those workers who killed the fibre but hard to explain why it worked for a couple hours last evening.

But, here's another nice one. Both calls to Orcon were answered within seconds! Wow, particularly as someone recently reported a 5 hour plus delay on Spark's helpline. 

Thanks Orcon/Chorus for getting this fixed at a busy time and for the speedy phone service.