iServe cloud servers down. Again.

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › iServe cloud servers down. Again.

nate

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#57383 11-Feb-2010 17:19

Servers went down at 3:37PM, back up at 4:35PM, outage of 58 minutes. Looking at the history of this forum shows this isn't out of the ordinary.

Helpdesk had no idea, technican who called me back said an error caused them to have to reboot the whole platform, and then he hung up. Great.

What the hell is going on iServe?

Ragnor

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#298087 11-Feb-2010 20:19

Windows Azure has data center(s) in Australia now, might be worth considering.

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nate

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#300617 20-Feb-2010 23:02

nate: Servers went down at 3:37PM, back up at 4:35PM, outage of 58 minutes. Looking at the history of this forum shows this isn't out of the ordinary.

Not to be outdone, today's outage was:

[website] is UP again at 20/02/2010 07:34:36PM, after 5h 26m of downtime.

What a joke.

robbyp

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#300620 20-Feb-2010 23:22

I have found their service has gone downhill, since being taken over. Still waiting for an email reply from them, from thursday.

Lurch

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#301018 22-Feb-2010 14:58

Always found Email support from Orcon to take weeks to get any reply. Phone was okay, but I spent most of my time on hold. I really miss the old purple machine that was. Ah well, I moved on some months ago...

HiJinx

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#301254 22-Feb-2010 22:14

When I initially signed up for their cloud server service it was pretty good, but as robbyp says, it's gone downhill fast.

Hence why I moved what I was doing there elsewhere.

One less customer to worry about. :P

Shaun Fisher - www.geekstore.co.nz

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P: 0800894508 F: 0800897451

freitasm

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#301566 23-Feb-2010 16:39

Not only their cloud service, but the hosting console at https://console.iserve.net.nz/ returns an error too.

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freitasm

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#301567 23-Feb-2010 16:41

And their domain management page at https://idm.net.nz/secure/ says "2002: Can't connect to local MySQL server through socket '/tmp/mysql.sock' (111)"

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robbyp

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#301583 23-Feb-2010 17:04

freitasm: And their domain management page at https://idm.net.nz/secure/ says "2002: Can't connect to local MySQL server through socket '/tmp/mysql.sock' (111)"

As per their homepage, they have disabled all databases, to fix the problems they are having with their email problems.