Picture issues on freeviewHD

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#214888 14-May-2009 18:33

It happened during Scrubs and Lost last night. At about 8.06pm, 8.27pm, and 8.48pm that I noticed. 21mins apart it seems to be.

FPR

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#214942 15-May-2009 00:58

Another one for Dunedin here, have only noticed it on TV2 (Vantage HD6000T)

So its happening to TVs with built in DVB-T, approved & non approved box's.

Has anyone contacted FreeView about it?

butlerboy

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#214959 15-May-2009 09:02

Hey. I've just emailed Freeview to see if they know what the prblem is. I'll let you know if I get a reply.

robjg63

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#214983 15-May-2009 09:54

The picture that canz posted on the 12th is similar to what I have seen occasionally on TV1 recently.
It was doing it last night every once in a while.
I have a Zinwell and its been very stable. Just notice an occasional blip on the bottom third of the screen from time to time. Others in the household reckon they dont even see it.
Cant say that I have noticed it at all on tv3. TVNZ problem maybe?

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

butlerboy

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#214985 15-May-2009 10:01

robjg63: Cant say that I have noticed it at all on tv3. TVNZ problem maybe?

Yeah, i'm guessing that's the case. We watched TV3 & C4 last night and didn't have any issues all night. Yet on wednesday the pic kept on breaking up every 1/2 hour or so on TV2 during Lost, Chuck & Sarah Connor Chronicles

butlerboy

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#215051 15-May-2009 14:40

Just got this back from Freeview...

Hi Aaron,

TVNZ is currently undertaking internal testing relating to the planned introduction of new services, and regrets the variation to your viewing experience that you have reported. This testing will continue for some time however whilst TVNZ determines the optimum set of configuration parameters relevant to its new mix of services.

Thanks for your enquiry
Freeview team

So much for high quality digital tv!!!!!!!

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DaveB

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#215061 15-May-2009 15:01

So much for high quality digital tv!!!!!!!

I'm not quite sure what you are expecting?

Compared to Sky digital TV, the quality is superb! Freeview have responded and advised you that your experience is due to quality control issues due to their testing of additional channels - that does not warrant a comment such as the one you made. They have acknowledged in another post (to somebody else that had nothing better to do than complain) that this is short term.

Now if we lived in the States and had to put up with the bandwidth limitations of satelitte HD broadcasts that they have introduced there, then I would support your juvenile (or at best uneducated) comments - but Freeview HD is doing a good job introducing HD quality TV in those areas that can receive it.

Move on and have a little patience.

Nety

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#215065 15-May-2009 15:09

butlerboy: Just got this back from Freeview...

Hi Aaron,
TVNZ is currently undertaking internal testing relating to the planned introduction of new services, and regrets the variation to your viewing experience that you have reported. This testing will continue for some time however whilst TVNZ determines the optimum set of configuration parameters relevant to its new mix of services.

Thanks for your enquiry

Freeview team

I don't think this is correct. That is word for word what they are sending out for complaints about the DVB-S service which they are testing on. However the efffect of that is that the picture looks like it is from Sky (in compressed to hell). It does not cause momentary pixialtion.

I am sure what we are all seeing is a fault NOT them testing.

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butlerboy

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#215077 15-May-2009 15:47

DaveB:

So much for high quality digital tv!!!!!!!

I'm not quite sure what you are expecting?

Compared to Sky digital TV, the quality is superb! Freeview have responded and advised you that your experience is due to quality control issues due to their testing of additional channels - that does not warrant a comment such as the one you made. They have acknowledged in another post (to somebody else that had nothing better to do than complain) that this is short term.

Now if we lived in the States and had to put up with the bandwidth limitations of satelitte HD broadcasts that they have introduced there, then I would support your juvenile (or at best uneducated) comments - but Freeview HD is doing a good job introducing HD quality TV in those areas that can receive it.

Move on and have a little patience.

whoa there big fella, how about you get off that hobby horse of yours!!!!
if you don't have something constructive to write don't write anything. this forum isn't for you to attack people with views that may be different from yours!!!!!
anyway, it was just an ironic comment. look at any freeview ad and they say 'make bad reception a thing of the past". it sure isn't in the past for a lot of people.

butlerboy

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#215080 15-May-2009 15:57

Nety:
butlerboy: Just got this back from Freeview...

Hi Aaron,
TVNZ is currently undertaking internal testing relating to the planned introduction of new services, and regrets the variation to your viewing experience that you have reported. This testing will continue for some time however whilst TVNZ determines the optimum set of configuration parameters relevant to its new mix of services.

Thanks for your enquiry

Freeview team

I don't think this is correct. That is word for word what they are sending out for complaints about the DVB-S service which they are testing on. However the efffect of that is that the picture looks like it is from Sky (in compressed to hell). It does not cause momentary pixialtion.

I am sure what we are all seeing is a fault NOT them testing.

That's what I thought when I first read it. But I did state that it was on their HD service and provide a link to this thread. So I assumed that TVNZ were doing similar testing on freeviewHD.

Nety

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#215081 15-May-2009 16:11

I think it has just got lost in the mass of complaints with what they are doing on DVB-S. I might log a call and be at pains to make sure they realise this is DVB-T not DVB-S.

They may be doing something with DVB-T but I cant quite see why. For DVB-S it is them trying to squeeze regional ads onto the bandwidth they have. I would not have thought that would be an issue for DVB-T as they can just send the regional feed to the local transmission sites.

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5hundred

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#215230 16-May-2009 13:08

daveb - you've over reacted quite badly there

Nety

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#215257 16-May-2009 16:15

hmm now not so sure it is only TVNZ. Had a couple of momentary pixilations on TV3 last night while watching Rove. Right at the end when the band was playing. Anyone else get it?

robjg63

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#215266 16-May-2009 16:57

Nety: hmm now not so sure it is only TVNZ. Had a couple of momentary pixilations on TV3 last night while watching Rove. Right at the end when the band was playing. Anyone else get it?

Actually I was watching tv3 last night as well and noticed a couple of blips. I think that it was at the end of rove now that I think about it. That particular break up was a bit heavier than the other little flashes I noticed on tvnz and a couple of smaller ones on tv3 last night.

Its not too annoying, but would be good if they sorted it out.

R.

PS There were comments posted elsewehere mentioning the TVNZ were fiddling with bandwidth on DVB-S recently affecting the picture quality. I have the suspicion that they just passed that template response back when questions about DVB-T cropped up - could be wrong though - maybe they are tinkering with both systems.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

butlerboy

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#216882 22-May-2009 09:05

Is anybody still having any issues? I haven't had any problems all week.

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