No Channel 3, C4 or 3+1 on terrestrial Freeview in Wellington

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Hollow

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#103440 7-Jun-2012 09:18

In the last week I've lost all the Mediaworks channels on my terrestrial Freeview. I tried a re-tune and all the other available channels seem to be there fine with good reception. I live on the coast in Hataitai so I assume my signal is coming from Fitzherbet in Lower Hutt.

Anyone know what is going on?

Jaxson

8042 posts

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#637147 7-Jun-2012 09:21

Perhaps your aerial is degrading to the point that you don't have a strong enough signal for the channels on the same frequency range. In your TV/freeview device there should be a signal strength indication and this will allow you to step through all the channels and see what strength you are getting on the 3 muxes that supply the terrestrial channels.

Hollow

35 posts

Geek

#637162 7-Jun-2012 09:39

Since I tried retuning the channels I have no way to check the signal levels on 3 and C4 but the level is good on all the other channels I checked.

The weird thing is that they were working fine a few days ago and now they've just gone.

Jaxson

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#637167 7-Jun-2012 09:52

What is the condition of the aerial/cable/connections/any other components along the way?

Hollow

35 posts

Geek

#637172 7-Jun-2012 10:04

It's an indoor amplified UHF aerial (about a year old) plugged into a Sony LCD with built in Freeview decoder.

I have a direct line of sight up into the Hutt.

Hollow

35 posts

Geek

#637190 7-Jun-2012 10:25

Argh! Just noticed someone had turned off the plug to the aerial! So dumb that I didn't notice that before. Seems a little bit weird that only those channels need the amplification.

Sorry to waste your time!

Jaxson

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#637194 7-Jun-2012 10:30

No worries. A huge percentage of freeview related issues are due to signal quality/aerials etc and unfortunately some are due to average to crap electronics and software.