I wanted to add an extra aerial point in another room and so called up a freeview installer to come and add a splitter and run the cable to the room where I wanted the new point (not install the point itself, just run the cable and I would put the point on when we redecorated after Xmas) Pretty simple job, plenty of room to run the cable under the house. No more than an hours work and I supplied all the cable. I figure definitely under 100 bucks, probably more like 50.
I get home from work and find that he has told my wife that the aerial needed to be replaced because it was too rusty, so he has done a full aerial install and charged me 250 bucks. It is quite rusty, but was working absolutely fine. Very strong signal, never had any issues.
To me, this seems unnecessary. Why replace an aerial that is working absolutely perfectly?
Have I been ripped off or is a rusty aerial something that is about to fail any day and so he has saved me a second call out in a few months?
Also, he mentioned that he had never seen or heard of a TiVo before. I know not all that many were sold but that seems pretty unlikely, right?