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18 posts

Geek


Topic # 127492 12-Aug-2013 19:50
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Hi
Hope someone can help with this weird issue ... I've had the Magic box for a couple of years - and loving it.  Some time ago I wired it up to  my network (via a TP-Link Powerline Ethernet-over-power setup) and installed the iPhone Remote app.  Worked great for months.  I later had  to steal the network connection for another device.  Last week got another TP-Link adaptor and reconnected the Magic box.  But now the app  can't find the Magic box.  I've checked  settings and it tells me it's connected to the network ... Get DHCP -> Save&Exit. I can see the IP address on my network (although I can't connect via  browser).    Fetched and installed latest firmware -> 6.04NZ. Power cycled  everything I don't know how many times.  Deleted and reinstalled the  app.  Still the same thing every  time I open the app ..."No Available Magic TV".  Have you clues how to resolve this issue?  Any help  appreciated. 

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191 posts

Master Geek
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MagicTV

  Reply # 876097 12-Aug-2013 21:02
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Firstly, please check whether your Magic TV can bring up the text-based online news and weather in the Magic TV Gadgets menu. This verifies the network connection of the Magic TV.




LUMIN Network Music Player, Magic TV New Zealand and Australia firmware lead



18 posts

Geek


  Reply # 876159 12-Aug-2013 22:27
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Thanks for the quick response. 
Yep - I can see  all the text-based news and weather content from all providers. 

191 posts

Master Geek
+1 received by user: 5

Trusted
MagicTV

  Reply # 876162 12-Aug-2013 22:46
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Good.

Please make sure that your iPhone (via WiFi, not cellular network) and the Magic TV (via TP-Link) are connected to the same router, in case you have more than one router, or routers of your neighbors are in range.

Some routers have a setting to drop broadcast packets from WiFi. Buffalo even has it set to default (bad). Please look for any setting named as "Isolation" or "Separation" under WiFi settings. Disable them.




LUMIN Network Music Player, Magic TV New Zealand and Australia firmware lead



18 posts

Geek


  Reply # 876602 13-Aug-2013 17:08
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You BEAUTY!! That's done the trick. Thanks!
I moved the ethernet cable at the 'Master' end of the TP-Link EoP network from the modem/router to the WiFi/router ... A power cycle seemed necessary. That did it. The iRemote app for other device (XBMC) on that network had a hiccup but just needed the IP address changed. So all is wonderful again. Thanx so much.

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