No signal Dish TV S7070R

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boland

257 posts

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# 140556 12-Feb-2014 19:20

We are renting a place where Freeview has only coverage via Satellite. The house has a satellite, which used to work (owner hasn't used it a lot, had Vodafone TV). So, bought a DishTV S7070R, plugged in, no signal.
When auto tuning, the signal and quality are 0%, but sometimes signal goes to 60% and quality to 10%. After that back to 0% very quickly and after a while "Tuning failed".
So, what could be the problem? If the LNB is not positioned correctly, should I get any signal? How can I test if the cable to the satellite isn't broken or something like that?

injuised

256 posts

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# 986722 13-Feb-2014 13:39

Try doing a factory reset, this will force auto LNB

boland

257 posts

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# 986729 13-Feb-2014 14:02

injuised: Try doing a factory reset, this will force auto LNB

Tried that a couple of times, doesn't work.
We live near Wellington, tried region "Wellington", but also "All free channels".

haydenmarsh

281 posts

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# 987054 13-Feb-2014 22:45

If you can easily move your dish + see your TV, try moving the dish slightly up or down/left or right and see if that helps you at all :)

boland

257 posts

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# 987621 15-Feb-2014 09:53

haydenmarsh: If you can easily move your dish + see your TV, try moving the dish slightly up or down/left or right and see if that helps you at all :)

No, it's not close, but can try together with my wife. The signal used to be good, until about a year ago. The houselord replaced the LNB and afterwards signal was gone totally.
There are large trees nearby, the tops could be in the line of sight. Could that be the problem? Only solution for that would be moving the satellite...

injuised

256 posts

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# 987632 15-Feb-2014 10:01

boland:
haydenmarsh: If you can easily move your dish + see your TV, try moving the dish slightly up or down/left or right and see if that helps you at all :)

No, it's not close, but can try together with my wife. The signal used to be good, until about a year ago. The houselord replaced the LNB and afterwards signal was gone totally.
There are large trees nearby, the tops could be in the line of sight. Could that be the problem? Only solution for that would be moving the satellite...

The optus satellite is around 40 degrees of the horizon, so unless the trees are extremely tall they shouldn't pose a problem. Id start with looking at the LNB, maybe its not skewed correctly, maybe its faulty or could be an oddball LNB. Maybe think about getting a tech in with a meter.

injuised

256 posts

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# 987637 15-Feb-2014 10:04

Changing the regions wont do a thing, except changing the advertising on TVNZ and prime

B1GGLZ

1953 posts

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# 987857 15-Feb-2014 17:00

boland: The signal used to be good, until about a year ago. The houselord replaced the LNB and afterwards signal was gone totally.

If the LNB was replaced and the signal disappeared completely then the new LNB most likely has a different LO frequency. Sounds like an 11300 was replaced with a 10750 in which case you need to change the appropriate LO parameter in your setup menu.

Fred99

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# 992313 22-Feb-2014 13:35

I have a DishTV 7070R, and also an older cheap (at the time) DSE 7500 (I thought it was a Hill's box - but it isn't).
Anyway, the DishTV box always seemed a bit flaky would freeze up occasionally. Last year, as reported in this forum and elsewhere, DishTV released an OTA firmware update for the 7070R, which caused many reported problems (including with my box - which was rendered practically useless - to the extent that even the HDMI out didn't function. Fortunately the component video out was still working - so I could see the menus. Different problems were reported by other users of this box.
I managed to D/L the firmware and install it "properly" (something had clearly gone wrong with the OTA install), and the problem with no HDMI output was solved, but it still frequently loses signal, freezes. It's about to be thrown in the trash. For the $80 it cost on sale at HN, I can't be bothered arguing the CGA with them.

It is not the LNB or dish orientation, cabling, or splitter. I've swapped cables, box locations, bypassed the splitter connecting directly to the LNB etc to try and isolate/identify the problem. Whatever I do, the 7070R is consistently unreliable - but the DSE7500 performs flawlessly. It will report "no signal" and freeze while simultaneously the other box reports 100% signal strength. I'm 99.99999% sure my 7070R is borked.
The OP may have the same or similar problem.

Fred99

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# 992377 22-Feb-2014 16:20

An update to above. I went out shopping for a new satellite box this afternoon. There isn't much around - apart from the 7070R. The only other basic / cheap models I could find lacked HDMI out. I was a bit reluctant to buy another DishTV product.
Powerstore had the 7070Rs for $119 list, but offered to sell one to me for $80 (extremely good service I thought - as I had told them that HN and Dick Smith price for the unit was currently $99).
Got home to connect it up - the old unit was showing no signal (green LED not lit). The new unit is working fine.
So, effectively I've ended up with a "spare remote" at $80 cost. Firmware version on the new unit is the same as the updated firmware on the old unit.
I might just pack up the old unit and send it back - with explanation - to DishTV.

alasta

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# 992813 23-Feb-2014 14:46

Like you my S7070 lost the plot after a firmware update and I simply refused to buy another DishTV product but couldn't find any other suitable alternative. I am fortunate enough to be in the terrestrial coverage area so went down that route instead.

I am really surprised at this gap in the market. Surely there must be enough demand for Satellite receivers in NZ to justify the availability of something decent?