Universal Remote and Digistar Freeview Box DSS-811UB

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savaii

54 posts

Master Geek

#141010 27-Feb-2014 00:04

Hello all,

I'm having some trouble trying to operate a Digistar Freeview box via Universal Remote. I can't seem to get the freeview box to respond to my remote at all.

Universal Remote

Brand: One For All
Model: OFA Essence 2 Device (7120 R00) aka URC7120
Works fine with my TV (Panasonic TH-L32C30Z)

Digistar Box

Model: DSS-811UB

What I've tried

Using random remote codes found online (e.g. Remotec.com)
Sent an email to One for all (awaiting response)
Sleep on it and try it again in the morning

Any help or advice is greatly appreciated!

savaii

54 posts

Master Geek

#995472 27-Feb-2014 13:10

Got a response from OFA support NZ (quite promptly, IMO!):

After completeing a comprehensive search with-in the international and local data bases, it seems we do not have a code for your device. If you purchased your One For All remote in the last 12 months, simply take your remote and receipt back to the place of purchase for a full refund.
The best option regarding your lost/faulty Digistar remote will be to contact Digistar for an original replacement.

So yeah...I'm out of luck in regards to using my universal remote. Got the box second-hand so I'll get a replacement remote from Digistar. Thanks to any and all that read my OP. Hope this info helps someone else, one day.

Cheers.

mcraenz

1140 posts

Uber Geek

#995893 27-Feb-2014 23:00

I've also found OFA support to be excellent. I have a URC-6440 remote from them which is really great.

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wally22

504 posts

Ultimate Geek

Trusted

Lifetime subscriber

#995898 27-Feb-2014 23:34

I got a replacement remote from the trader I bought my Digistar STB from. $30 but still cheaper than a new box