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920 posts

Ultimate Geek

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# 143675 23-Apr-2014 13:37
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ON THURS 1 MAY 2014 the transmission providers will restack some channels to refine frequency allocations assigned by the Ministry for Business Innovation and Employment.

HOW WILL IT AFFECT ME?

This restack will not affect viewers using a satellite dish.

It may impact some viewers using a UHF aerial for TV reception, a "NO SIGNAL" or "NO SERVICE" message may appear onscreen when watching some channels after THURS 1 MAY.

These channels may be affected for AUCKLAND viewers using a UHF aerial:

Maori Television (ch 5), Prime (ch 10), Choice TV (ch 12), Sommet Sports (ch 14), Al Jazeera (ch 16), TVSN (ch 20), Yes Shop (ch 21), Parliament TV (ch 22), Firstlight (ch 25), Chinese TV 8 (ch 28), TV33 (ch 33), Radio NZ National (ch 50), Radio NZ Concert (ch 51), BaseFM (ch 71).

These channels may be affected for viewers elsewhere using a UHF aerial:

Al Jazeera English (ch 16), TVSN (ch 20), Yes Shop (ch 21), Te Reo (ch 24).

WHAT SHOULD I DO?

If you go to those channels and see a "NO SIGNAL" or "NO SERVICE" message on / after THURS 1 MAY, please RETUNE your device to restore all channels.

Once restored, all channels would have the same channel numbers as before.

You don't need to retune before THURS 1 MAY.

HOW WILL OTHER PEOPLE FIND OUT ABOUT THIS?

The below message will pop up onscreen from WED 23 APRIL to THURS 1 MAY to inform viewers.



This message should appear up to 3 times a day when you change channels (it will appear on all channels except TV ONE, TV2, TV ONE plus 1 and TV2 plus 1).

WHERE CAN I FIND RETUNE HELP?

If you'd like retune guidance, go to a channel 500 (using your remote), see here or refer to the Use Guide for your device.
If you'd like additional troubleshooting or further retune assistance, please contact the manufacturer of your device. A list of contact details can be found here.
If you're the operator of a multi-unit dwelling, a motel or hotel, please contact your installer now for retune assistance. A directory of installers can be found here if needed.

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880 posts

Ultimate Geek

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  # 1029781 23-Apr-2014 13:55
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Mods - Can I suggest adding Auckland to the title of the post?



920 posts

Ultimate Geek

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  # 1029786 23-Apr-2014 14:06
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Kn,

This is nationwide .Cheers

From THURS 1 MAY in AUCKLAND:

 

All TV and radio stations on the current KORDIA MUX will be restacked due to reorganisation of the radio spectrum by the Ministry for Business Innovation & Employment (MBIE).

 

     

  • The KORDIA MUX at Waiatarua will be on RF 37;
  • The KORDIA MUX at the other four Auckland infull sites (Pine Hill, Remuera, Skytower, Waiheke) will be on RF 36.
From THURS 1 MAY nationwide:

 

The following TV stations will move to new MUX allocations as part of an agreement between the broadcasters and the transmission providers.

 

 

The RF details for the above channels differ dependent on transmission provider and region, please refer to MBIE's Radio Spectrum Allocations for their RF numbers after THURS 1 MAY.

 

NOTE: For JDA areas, "Kordia (J1) MUX" in the table above are displayed as "JDA" on MBIE's Radio Spectrum Allocations chart.

 

DISCLAIMER |

 
 
 
 


2134 posts

Uber Geek

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  # 1029803 23-Apr-2014 14:22
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So Kordia have two alternative frequencies for Auckland. Any information on which one they'll be switching to?

 

  • 522 MHz or
  • 602 MHz

Hopefully we'll see a signal boost of Waiatarua in conjunction with the switch over.

Ah wait found some additional info and it appears some channels will also move from the Kordia MUX to the WTV Mux

http://freeviewforum.co.nz/restack2014tech




Generally known online as OpenMedia, now working for Red Hat APAC a Technology Evangelist and Product Manager. Still playing with MythTV and digital media on the side.


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  # 1029817 23-Apr-2014 14:44
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No sign of a signal at present on 602 MHz in Auckland or of any changes on the WTV multiplex.




Generally known online as OpenMedia, now working for Red Hat APAC a Technology Evangelist and Product Manager. Still playing with MythTV and digital media on the side.


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# 1029836 23-Apr-2014 15:11
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not just for Auckland.  Here at Papamoa 3 and half hours drive south we get the message on Thursday 1 May we may lose signal and have to retune our TV. Each time we change channel message comes up




HTPC Intel Pentium G3258 cpu, Gigabyte H97n-wifi motherboard, , 8GB DDR3 ram, onboard  graphics. Hauppuage HVR 5500 tuner,  Silverstone LC16M case, Windows 10 pro 64 bit using Nextpvr and Kodi




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Ultimate Geek

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  # 1029886 23-Apr-2014 16:14
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I know, it was edited after I posted it ;-)

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  # 1029890 23-Apr-2014 16:18
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Any out of Auckland restacking on screen messages are likely due to non freeview certified boxes displaying it (well that is what happened back in 2012).

Yes there are program channel changes elsewhere in the country, but the restacking of multiplexes is only occuring in Auckland next week.

 
 
 
 


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  # 1030016 23-Apr-2014 18:43
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knoydart: Any out of Auckland restacking on screen messages are likely due to non freeview certified boxes displaying it (well that is what happened back in 2012).

Yes there are program channel changes elsewhere in the country, but the restacking of multiplexes is only occuring in Auckland next week.


This message is appearing on my parents' Panasonic TV in Christchurch.

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  # 1030086 23-Apr-2014 20:43
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Keeps coming up on every channel change on my one remaining working transonic box.




Richard rich.ms

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Ultimate Geek

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  # 1030100 23-Apr-2014 20:55
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richms: Keeps coming up on every channel change on my one remaining working transonic box.


Last time it was set to appear for the first three channel changes each day, is it now every change?

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  # 1030109 23-Apr-2014 21:02
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Ive seen it many many times on that box just flipping thru channels. Unless it has to be onscreen for a set length of time to count as appearing or something.

Also noticed that the box was pixelating horribly when I turned the TV on, its normally left on C4 as the composite out goes thru to another crappy tv in another room.




Richard rich.ms

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Ultimate Geek

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  # 1030111 23-Apr-2014 21:04
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They might already be playing with the bandwidth within the muxs before the change over of services between muxs. That or something is happening at your local transmitter in terms of a fault

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  # 1030113 23-Apr-2014 21:05
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Once I changed to another channel it came right, didnt look at the signal level as I dont have the menu buttons learned to the remote I use from the other room.




Richard rich.ms

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