Samsung BD-F5500 signal breaking up

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cep32

50 posts

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#145482 19-May-2014 15:45

We have just changed our old DishTV T1020 for a Samsung BD-F5500 smart hub after the DishTV power supply bit the dust. The picture we got from the 1020 wasn't mind blowing by any stretch of the imagination but it was very stable with no breakdown of the picture.

The F5500 on the other hand breaks up regularly even though nothing else has changed. The aerial is still in the same place and pointing in the same direction. I have been up on the roof to check the connection between the cable and aerial and it is fine and still well sealed up with no sign of any corrosion. So the question is, what is likely to be causing this? I figured we should be getting a better product given the price.

Cheers,
Chris

bfginger

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#1048214 19-May-2014 16:37

I don't understand. The T1020 is a Freeview HD receiver while the F5500 is a Blu-ray player. Are you sure you've got the right model name?

Some digital television tuners are more sensitive than others.

scuwp

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#1048237 19-May-2014 17:15

bfginger: I don't understand. The T1020 is a Freeview HD receiver while the F5500 is a Blu-ray player. Are you sure you've got the right model name?

Some digital television tuners are more sensitive than others.

I was wondering the same thing. There is an "F5500" TV but it does not prefix BD.

If it's a UA-F5500 variant TV then I would be checking the house internal wiring and possibly find another aerial cable to try or try it on another outlet to eliminate that possibility. Make sure you have tuned in digital signals (are there any analogue ones left?). Bottom line is the TV may be faulty I guess, or it's just more sensitive than the old decoder. Perhaps a job for an aerial installer to have a good look?

Lazy is such an ugly word, I prefer to call it selective participation

B1GGLZ

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#1048321 19-May-2014 18:53

What sort of antenna is it?
What signal strength are you getting?

cep32

50 posts

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#1048410 19-May-2014 20:57

Sorry, that should be an 8500. Strangely signal strength is best for TV3 but this is the channel that breaks up the worst.

B1GGLZ

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#1048420 19-May-2014 21:28

cep32: Sorry, that should be an 8500. Strangely signal strength is best for TV3 but this is the channel that breaks up the worst.

So you don't have 100/100 strength quality?
Is the antenna UHF or an old VHF?
Location?
Definitely sounds like maybe you are in a fringe area or your antenna/cabling is not up to the task.

cep32

50 posts

Geek

#1048424 19-May-2014 21:41

No, definitely not 100/100. On the other hand we never had that with the old box either and it was fine. We have a two year old UHF aerial and are in Marybank, Nelson.

The cabling is the original that used to run to the old vhf aerial so not fantastic but again, worked fine before.

Samsung

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Apsattv

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#1048496 20-May-2014 04:02

cep32: No, definitely not 100/100. On the other hand we never had that with the old box either and it was fine. We have a two year old UHF aerial and are in Marybank, Nelson.

The cabling is the original that used to run to the old vhf aerial so not fantastic but again, worked fine before.

Don't panic there is a confirmed issue with Mount Campbel Freeview HD service glitching on some channels including TV3.

They are looking into it

Dunnersfella

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#1048517 20-May-2014 07:13

Dual tuner, twice the draw on the aerial signal?
Just an idea?