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Topic # 148734 29-Jun-2014 11:54
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Hi folks

For some time we've had little or no DVB-S signal during daylight hours; my wife would advise that signal would come back in a useable fashion around 6pm most nights after a big chunk of the day was missing. I don't know what channels were involved.

As of the last couple of days the problem has gotten worse. Right now I have an old Strong brand DVB-S receiver that can receive channels 3 and 4 (only).
I also have a Dish-TV Genuine Freeview decoder that can see _nothing_.
I've flopped around the units between the two active outlets I have and i've switched over which sends LNB Power. No difference.
I can't figure how I have 2 working channels on 1 unit and 0 on the other.
I wonder if maybe the LNB is the problem?
It's a rental house, the Dish will date back to a legacy Sky installation but all the cabling etc was replaced by me in the last two years.
I don't own a ladder so getting onto the roof is problematic.

Any thoughts? Any recommendations on someone who can help us out? All I can think to do now is start bypassing components one at a time - but all that's left is the dish, the lnb and the splitter. The splitter is under the house and is quite new.

crazy frustrated...






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  Reply # 1076464 29-Jun-2014 11:56
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Sounds like a signal problem, which is being made worse by Sun fade.

Different channels are on different frequencies (transponders), so explains why some channels work and some don't

Recommend getting a Sat Tech to check your LNB and dish alignment.


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  Reply # 1076466 29-Jun-2014 12:05
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Those old Sharp Sky LNBs are getting to the end of their life. When they die they often become temperature sensitive, Alternatively they get condensation inside the feedhorn cover. Replace the LNB and you should be all go.

 
 
 
 


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  Reply # 1076505 29-Jun-2014 13:03
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Buy a ladder or pay someone with a ladder to look at the dish setup. I agree it is probably EOL.




Always be yourself, unless you can be Batman, then always be the Batman





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  Reply # 1076508 29-Jun-2014 13:06
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Where's a good place to get a new LNB assuming that's the cause?
I can probably borrow a ladder but I suppose I should be able to lay hands on an LNB...

Fun in rentals; antennas are not part of the house / the responsibility of the landlord, so i'm stuck doing this myself in the knowledge it'll probably wind up a leave-behind when we move out...




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  Reply # 1076514 29-Jun-2014 13:31
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BlakJak: Fun in rentals; antennas are not part of the house / the responsibility of the landlord, so i'm stuck doing this myself in the knowledge it'll probably wind up a leave-behind when we move out...


It's my understanding that if the dish was present when you signed your tenancy agreement then it is part of the chattels that the landlord is obligated to maintain indefinitely.

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  Reply # 1076518 29-Jun-2014 13:44
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alasta:
It's my understanding that if the dish was present when you signed your tenancy agreement then it is part of the chattels that the landlord is obligated to maintain indefinitely.


Thankfully they dont enfoce that, or else everyone that gets sky installed would have a dish removal taken out of their bond at the end so the landlord doesnt have people expecting them to pay to get the tenants entertainment working.




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  Reply # 1076522 29-Jun-2014 13:55
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If I was a landlord I would want to make sure that they have a working aerial. The last thing you want is them installing one on the roof and causing roofing problems / leaks, which could be expensive to fix.

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  Reply # 1076523 29-Jun-2014 14:06
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Aerials are fine since they usually only get storm damaged rather than just crap out, its dishes which in most cases were installed poorly by sky, and most tenants will have sky so the dish will be maintained by sky as part of the cost of them moving house with sky.




Richard rich.ms



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  Reply # 1076941 30-Jun-2014 11:42
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^^ Yup.

So can anyone recommend who I should go to?




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  Reply # 1077041 30-Jun-2014 14:05
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BlakJak: ^^ Yup.

So can anyone recommend who I should go to?


http://www.freeviewshop.co.nz/digital-satellite/satellite-dishes-lnbs/satellite-lnbs-brackets-c-6.html

Of course you could always sign up to Sky for free, they would fix it during your install, and then terminate at the end of the 12 month contract.



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  Reply # 1077145 30-Jun-2014 16:19
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B1GGLZ:
BlakJak: ^^ Yup.

So can anyone recommend who I should go to?


http://www.freeviewshop.co.nz/digital-satellite/satellite-dishes-lnbs/satellite-lnbs-brackets-c-6.html

Of course you could always sign up to Sky for free, they would fix it during your install, and then terminate at the end of the 12 month contract.


... Right.. so $48.07 per month for 12 months... is that approach worth $576?






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  Reply # 1078402 2-Jul-2014 07:31
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You need someone to come along and install a new LNBF. It shouldn't take much longer than 30 to 60 minutes total depending on how easy it is to access the dish.







 




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  Reply # 1078922 2-Jul-2014 21:45
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Dish is fairly accessible - I just don't own a ladder. Could just about do it myself but it's be nice to have someone with a signal meter set it up and know it will "just work"...






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  Reply # 1296238 3-May-2015 19:13
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Borrowed a signal strength meter and went up onto the roof today (finally), no perceptable signal coming out of the dish. So I pulled the LNB down.
There's very little in the way of legible writing on it so it's hard to tell what sort of LNB it is.

I wonder if there's any places in Auckland one can test the LNB to see if it is indeed the fault, and/or purchase a replacement? I see freeviewshop.co.nz are in Queenstown which doesn't help me test to ensure ive actually got the fault nailed down...






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  Reply # 1296239 3-May-2015 19:15
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That said, did a quick Google Image Search. It appears to be one of these:





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