Can someone please confirm that the F.T.A. channels on T.P. 12414V of Asiasat 4 are actually transmitting at the moment.

A customer suddenly lost them recently, (for some reason) got someone else to look at it, (unsuccessfully) then called us in.

We are getting a very weak signal off the satellite dish, but not enough for a receiver to lock onto. So we're not sure if our problem is alignment, the dish, LNB, or the fact that the satellite isn't even transmitting!!

Any help or infomation would be appreciated.

Cheers, WildBill.