Series Record Radio

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Username01

142 posts

Master Geek
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#151741 3-Sep-2014 17:24

My DishTV T1020 doesn't offer series record option on radio. Do other boxes act similarly?

FYI, was trying to setup Jim Mora's Panel.

joshhill96

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#1121434 3-Sep-2014 21:45

Hi Username01

Could you provide me the firmware version of your unit, I'll have a check with the team regarding this.

I have checked on other Dish TV devices and the series link on radio shows work.

Joshua

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands

joshhill96

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#1121996 4-Sep-2014 16:46

Good Afternoon

I have spoken with the team and the issue is nothing to do with your unit,
Broadcasters can control what content can be series linked or recorded or remove the entire recording feature from the Freeview EPG.

The best way is to timer record a programme which is unable to be booked from the EPG or contact the broadcaster directly to see if the issue is caused on their side.

Cheers

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands

Username01

142 posts

Master Geek
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#1122043 4-Sep-2014 17:43

Yeah, I suspected as much. I currently do as you suggest, but it means I end up recording weekends when Mr. Mora is slacking off. I'll fire off a please explain to RNZ!

Thanks for your time. Excellent device, btw, and yes, I'm running latest firmware off your site.

ADKM

862 posts

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#1122357 5-Sep-2014 10:15

Aplogies for breaking in but I wonder if Mr Dish would mind answering a question please? We've a T1020 (prob not the latest firmware) and it's normally on all the time. But when powered down, it always comes up with funny colours for about 30 seconds. Only once in 4-5 years has it switched back there funny colours (horizontal bars of purple and yellow) without being turned off. It's always a slight worry that one day they'll stick for good. Is it normal and why does it happen ?

joshhill96

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#1123422 6-Sep-2014 22:55

ADKM: Aplogies for breaking in but I wonder if Mr Dish would mind answering a question please? We've a T1020 (prob not the latest firmware) and it's normally on all the time. But when powered down, it always comes up with funny colours for about 30 seconds. Only once in 4-5 years has it switched back there funny colours (horizontal bars of purple and yellow) without being turned off. It's always a slight worry that one day they'll stick for good. Is it normal and why does it happen ?

Hi ADKM

I will need more information to determine if the issue is related to the box itself or its firmware could you please provide the following

The Current Firmware of the device
How old your box is

Leaving the unit on for prolonged hours usually wears the equipment and overtime might cause the receiver to fail. I have not heard of the color bars appearing on this unit however if you provide some information then I can assess and get back to you.

Regards

Joshua

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands

Username01

142 posts

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+1 received by user: 4

#1123450 7-Sep-2014 00:49

ADKM: Aplogies for breaking in but I wonder if Mr Dish would mind answering a question please? We've a T1020 (prob not the latest firmware) and it's normally on all the time. But when powered down, it always comes up with funny colours for about 30 seconds. Only once in 4-5 years has it switched back there funny colours (horizontal bars of purple and yellow) without being turned off. It's always a slight worry that one day they'll stick for good. Is it normal and why does it happen ?

Find myself wondering whether you're using HDMI, whether you tried swapping out HDMI cable, whether problem persists when you use either of the other output video modes......

I see though that the DISHguys are onto it for you....

Cheers !

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

joshhill96

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#1124112 8-Sep-2014 10:30

Username01:
ADKM: Aplogies for breaking in but I wonder if Mr Dish would mind answering a question please? We've a T1020 (prob not the latest firmware) and it's normally on all the time. But when powered down, it always comes up with funny colours for about 30 seconds. Only once in 4-5 years has it switched back there funny colours (horizontal bars of purple and yellow) without being turned off. It's always a slight worry that one day they'll stick for good. Is it normal and why does it happen ?
Find myself wondering whether you're using HDMI, whether you tried swapping out HDMI cable, whether problem persists when you use either of the other output video modes...... I see though that the DISHguys are onto it for you.... Cheers !

Sometimes HDMI cables wear out and will become faulty or possibly will not handle the connection from the receiver to the HDTV. Usually users set their resolution to 1080p and then experienced issues with the video but then when changed to 1080i the video is flawless.

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands