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6059 posts

Uber Geek

#157147 21-Nov-2014 08:46
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I have a SatBox Ultra S7090PVR fro DishTV.  I'm having perplexing issue with it.

I can't select Prime TV from the EPG.

For any other channel I can push the OK button and it closes the guide and switches to that channel.  For Prime it just won't do it.  I have to exit the guide and use the channel buttons on the remote.

This always and only happens with Prime.  Not a major but kind of annoying.



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1474 posts

Uber Geek

Freeview NZ

  #1180589 21-Nov-2014 09:37
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Hmmm that defiantly shouldn't happen

The first thing I want you to do is retune your unit, usually a retune solves channel issues and this might allow the EPG to work properly on Prime.
If a retune does not solve the issue then please ensure you have the latest firmware installed, if you need help with this let me know.

Kind Regards



Currently working with Freeview NZ and Owner of Tech Plus Services Limited
Former Consultant at Spark New Zealand Trading Limited, DISH TV Technologies. 


Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands


6059 posts

Uber Geek

  #1180639 21-Nov-2014 11:06
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Thanks Joshua.  For the lightning fast response.

I'll follow your instructions and see how I get on.  I'll be sure to post an update when I do.

I've been meaning to update the firmware.  Bought the unit a few months ago and have never updated it.

Firmware updating seems to be a regular facet of life in 2014 - even my fish-finder is due for a firmware update!


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