Problems with Freeview

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Meez

111 posts

Master Geek

#159884 16-Dec-2014 08:08

For the past week I have been unable to turn off my Freeview box because it is taking up to 4 minutes to reconnect. I have a DishTV AerialBox Mini, T3000. I haven't been able to find any help online so far. I have tried unplugging it and leaving it for 5 minutes, but it didn't help. I can't find a manual online.

trig42

5812 posts

Uber Geek

ID Verified

#1198260 16-Dec-2014 09:15

Try contacting DishTV - http://www.dishtv.co.nz/
They are in Hamilton I believe - pretty helpful.

joshhill96

1512 posts

Uber Geek

ID Verified

Trusted

#1198378 16-Dec-2014 12:20

Hi Meez

Thanks for getting in touch with us,
Have you tried a factory reset on the unit, this may refresh and hopefully fix the waiting time when it loads up

Let us know how that goes on

Kind Regards

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands

Meez

111 posts

Master Geek

#1198779 17-Dec-2014 07:11

I had someone look at it and ended up buying a new one. The time was out of sync too.

joshhill96

1512 posts

Uber Geek

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Trusted

#1198953 17-Dec-2014 11:15

Meez: I had someone look at it and ended up buying a new one. The time was out of sync too.

Thanks for updating us Meez, and if you need any assistance or troubleshooting with your new unit, please let us know

Kind Regards

Josh

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands

B1GGLZ

1961 posts

Uber Geek

#1199015 17-Dec-2014 12:28

Meez: I had someone look at it and ended up buying a new one. The time was out of sync too.

You should have had it replaced free of charge under the CGA.