Very low signal quality from Sugarloaf

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butlerboy

457 posts

Ultimate Geek
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#185232 15-Nov-2015 08:51

Has anybody else in Canterbury started getting bad pixilation over the weekend? According to my Panasonic TV and MagicTV I'm still getting good signal strength but the quality is very low.

Spyware

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#1428234 15-Nov-2015 09:15

All muxs from Sugarloaf appear to be good. 99.99% chance that issue is with your antenna.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

butlerboy

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#1428236 15-Nov-2015 09:36

Spyware: All muxs from Sugarloaf appear to be good. 99.99% chance that issue is with your antenna.

Bugger!!!!!! ;)

joshhill96

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#1428325 15-Nov-2015 14:43

Nothing Reported on my end nor via Freeview correspondence , must be the antenna

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands

butlerboy

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#1428392 15-Nov-2015 17:31

joshhill96: Nothing Reported on my end nor via Freeview correspondence , must be the antenna

Cheers Josh. Had bit of a play this afternoon and it appears to be the MagicTV 3600 that's causing the issue. When it's taken out of the loop I pretty much get 100% of both signal quality and strength.

mattrix

193 posts

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#1428877 16-Nov-2015 12:59

Sorry to "hijack" but can anyone help me confirm my TvHeadend MUXes are correct for sugarloaf?

Frequencies: 562MHz, 578MHz, 594MHz

Bandwidth: 8MHz
Constellation: QAM/64
Transmission Mode: 8k
Guard Interval: 1/16
Hierarchy: NONE
FEC High: 3/4
FEC Low: NONE
PLP ID: -1

They seem to work but my signal is pretty bad - think it's antenna or cheap USB tuner.

HiroProtagonist

47 posts

Geek
+1 received by user: 2

#1430286 18-Nov-2015 11:58

mattrix: Sorry to "hijack" but can anyone help me confirm my TvHeadend MUXes are correct for sugarloaf?

Frequencies: 562MHz, 578MHz, 594MHz

Bandwidth: 8MHz
Constellation: QAM/64
Transmission Mode: 8k
Guard Interval: 1/16
Hierarchy: NONE
FEC High: 3/4
FEC Low: NONE
PLP ID: -1

They seem to work but my signal is pretty bad - think it's antenna or cheap USB tuner.

Looks good, there's also a 2nd Kordia Mux on 530MHz.

Some USB tuners have less than brilliant sensitivity, so you need to ensure your antenna is 100%.

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Groucho

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#1430333 18-Nov-2015 13:21

butlerboy:
Cheers Josh. Had bit of a play this afternoon and it appears to be the MagicTV 3600 that's causing the issue. When it's taken out of the loop I pretty much get 100% of both signal quality and strength.

Try juggling round your aerial coax cables. I've had a similar issue before with signal locking up and pixelating which was the coax cable that had just got old and a little corroded. The cable itself was ancient to start with so in hindsight not unexpected. Replaced cable and has never skipped a beat since... three years later!