No Signal from Dish

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jackfry

227 posts

Master Geek

#193599 16-Mar-2016 14:17

Hi,

Recently we got our batch re-roofed. During this process I have lost signal from my satellite dish that I use for freeview and sometimes sky. What can I do to try and diagnose the problem. I don't want to call out someone to repair it.I would like to do it myself.

Any ideas would be greatly appreciated!

Thanks :)

Spyware

3764 posts

Uber Geek

Lifetime subscriber

#1514508 16-Mar-2016 14:22

Trace the cable run and determine that coax hasn't been cut.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

jackfry

227 posts

Master Geek

#1514521 16-Mar-2016 14:23

Spyware:

Trace the cable run and determine that coax hasn't been cut.

Sweet I'll have a go at that when it's not raining haha.

B1GGLZ

1961 posts

Uber Geek

#1514522 16-Mar-2016 14:23

A little more info might help too.

Like - Did you remove the Dish and replace it? Did you do anything with the co-ax?

jackfry

227 posts

Master Geek

#1514534 16-Mar-2016 14:33

B1GGLZ:

A little more info might help too.

Like - Did you remove the Dish and replace it? Did you do anything with the co-ax?

Hi sorry for not being more clear. We were away while this happened then when we came back it was like this. The dish looks to be in the same place.

wellygary

8329 posts

Uber Geek

#1514564 16-Mar-2016 15:22

Was the Dish mounted on the roof? and was removed (and replaced by the roofers)?

Then it's likely it is misaligned...

B1GGLZ

1961 posts

Uber Geek

#1514567 16-Mar-2016 15:27

jackfry:

Hi sorry for not being more clear. We were away while this happened then when we came back it was like this. The dish looks to be in the same place.

OK. Would be a good idea then to contact whoever did the roofing job and see what they did. Maybe they removed it then put it back and it's no longer aligned?

If they did that then you will probably have to get a pro in to re-align it.

Mind you, they may not be willing to own up to what they did.

If it's a Sky Dish and you still have a current Sky account they may fix it for you but as it was a roof replacement they will probably charge for the job.