Sooo....just received a new Panasonic Viera tv ex600 series model last night and when I go to setup the tv channels using the aerial that was plugged into the set top box no channels are found.
The TV has dual tuners and I have tried different cables and connections but to no joy.
Our STB which I want to avoid having to use is a Telray DVB one and using a cable from wall (floor thing) to the back of that produces the channels just fine but if I unplug the aerial from the back of the STB and put it into the tv i'm getting no channels found across all scan options.
The manual suggests there may be a need to change the LNB band frequency and tells me to go to setup menu, satellite tv menu LNB configuration however there is no satellite tv menu inside the tv menu. I have a digital tv tuning menu which has no options for satellite tv in it (greyed out or otherwise).
If anyone can offer suggestions that don't involve calling someone out or has had similar problems and resolved them I would greatly appreciate some help.