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45 posts


#233275 8-Apr-2018 16:10
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I have been using a Zeatek decoder for a number of years with MySky card in another room in the house. Last week after using for a few days I took the Sky card back to the sky decoder and while I could watch Sky I could not record or play anything previously recorded.  I rang Sky and they asked if I had used the card in another decoder. I said yes and they said they would have to reset the MySky box. Is this new? Will it happen every time I use the card in the Zeatek Box? Can I rest myself?

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4563 posts

Uber Geek


  #1998055 17-Apr-2018 19:47
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Disclaimer: I have no idea what I'm talking about.




But I would hazard a guess that ever since there was the big outcry over people illegally streaming things like the boxing, they would have instigated a large number of measures to cut down on people being able to do this. Using your card in another device would certainly fall in that category. I can't imagine it is that hard for them to determine what the "user agent" (no idea what the actual term is) is that a card is active in.

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Ultimate Geek

  #1998163 17-Apr-2018 22:18
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To know anything about your card use, they would have to have a path to send data from the card or decoder back to them.  Unless you have your card in a Sky box that is connected to the Internet, that path does not exist.  So no, they do not know if you use your card in another decoder, unless that decoder writes to the card to say so, which they do not do.  When the card is put back in the Sky box, the box may have had a timeout from not having the card present for too long, so that might be why it needs a reset, so that it will pair up with the card again.  Sky has help pages to tell you how to do a factory reset on each of their boxes.  It is always possible that the box will need to wait for the matching authorisation data for that card to be broadcast again, which can take several hours if you just wait for the regular cycle of all the auth data for all cards being broadcast in turn.  You can ask Sky to send your card's data immediately, although they may ask you what message is on the screen that tells you it needs that.  If they trigger an immediate send of a card's data, it only takes a few seconds before it arrives from the satellite.

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