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Topic # 23443 29-Jun-2008 17:59
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I was looking for some RSS.xml feeds for the channels program listings and ended up using the contact us to ask.

I have to opt out.  That seems wrong.

I thought the NZ system was to opt in for spam,  not an opt out.

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  Reply # 141287 29-Jun-2008 18:31
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freeview.tv isn't the actual Freeview website.

www.freeviewnz.tv is... just to make sure.




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  Reply # 141302 29-Jun-2008 19:09
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manhinli: freeview.tv isn't the actual Freeview website.

www.freeviewnz.tv is... just to make sure.

At the bottom of the image the email domain is freeviewnz.tv

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  Reply # 141306 29-Jun-2008 19:14
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eXDee:
manhinli: freeview.tv isn't the actual Freeview website.

www.freeviewnz.tv is... just to make sure.

At the bottom of the image the email domain is freeviewnz.tv

Didn't see that... usually the title gives the impression for me to answer things...

About the field to opt-out... the field is actually against the site's T&Cs. You make up your mind on that.




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  Reply # 141308 29-Jun-2008 19:21
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Sorry I should have posted the correct url in the subject *fixed it now*

http://freeviewnz.tv/index.php?section_id=11

The Opt Out bit.   The default setting for the tick box is to get spam,
It's default should be NO with the option to click yes if you want other mail that is not related to the message you asked.

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  Reply # 141618 30-Jun-2008 18:40
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The default is that the form isnt submitted, you are having to take action to submit it so how can it be opt out from getting emails?




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  Reply # 141629 30-Jun-2008 19:22
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richms: The default is that the form isnt submitted, you are having to take action to submit it so how can it be opt out from getting emails?

I agree.

You cannot get the emails you are requesting without clicking Ok to a very short, clear and unambiguous set of instructions.

Its not spam if you choose to recieve it by clicking Ok!




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  Reply # 141729 30-Jun-2008 23:04
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I think it's default setting is wrong.

It's an Opt Out system, It makes the user have to make action to not get extra email.
The Opt In system,  makes the user make an action to get the extra email.

It's like the default box for spam is ticked.  It should be tick box if you want spam.

I know, marketing people will hate it.  But they will get over it.

tonyhughes: Its not spam if you choose to recieve it by clicking Ok!


That's not how it works.  If you want it, you click nothing.

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  Reply # 141735 30-Jun-2008 23:20
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Its not opt out at all, you are opting in when you press the button to establish communication with freeview. If it was opt out then freeview would be emailing you without you contacting them to start with.

Loads of antispam people are totally out of touch with commercial reality so I can see where the confusuion comes from, but this aint opt out.




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  Reply # 141739 30-Jun-2008 23:40
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Whatever the case it's either been put togethor by an idiot, or has been specifically designed to catch the unwary.  By far and away the normal, expected manner of function for such very common send me spam checkboxes is:

[ ] Tick here to join our mailing list.

not

[ ] Tick if you don't want to join our mailing list.




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