Hi guys,

My sister doesn't have TV3 and Prime (and it's fellow transponder channels), anymore..  its got me puzzled.  We did an automatic re-tune, but it still only picked up the TVNZ channels.

Her firmware wasn't up to date, so we have plugged in an ethernet cable and adjusted its scheduled update time to 7pm tonight.  We are hoping that does the trick, but I have also been looking around and reading the manual on how to to a manual tune, such as adding those transponders (https://www.alliancerv.co.nz/blog/post/10948/Freeview-Satellite-Transponder-List/) manually for a scan.

The problem is the setup instructions are very vague..  https://www.manualslib.com/manual/649367/Panasonic-Dmrxw380.html?page=76

It's not like my cheapo DishTV tuner where its quite clearly labeled to add a transponder lol  

Has anyone got this machine and quite familiar with its setup?  would love some quick photos or instructions on how to add those transponders so she can get the missing channels.

We do have our fingers crossed that the machine will update as scheduled though (it doesn't allow updating via USB, or a manual button to update over networks..  and who owns CD-Rs these days?).

Thanks!!