Freeview UHF not receiving channels

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BrettOnTheNet

75 posts

Master Geek
+1 received by user: 3

#248571 1-Apr-2019 08:17

Anybody else experiencing their UHF Freeview not receiving TV channels? We can see the Guide, but when we select a channel we get nothing but a black screen with the channel information along the top.

Has been working perfectly up until now on our new Sony Bravia.

Our satellite receivers are working fine.

cb1

339 posts

Ultimate Geek
+1 received by user: 44

#2208514 1-Apr-2019 11:01

Think you will need to check your UHF aerial and connections. The guide will have a saved copy of the EPG from when it last had good signal. You can check the signal level with the signal diagnostics HOME/Help/Troubleshooting/signal diagnostics

BrettOnTheNet

75 posts

Master Geek
+1 received by user: 3

#2208517 1-Apr-2019 11:02

Thank you.

Knowing that the Guide is saved is a big help. Definitely something with the connection then by the sounds of it.

BrettOnTheNet

75 posts

Master Geek
+1 received by user: 3

#2208563 1-Apr-2019 12:10

Closing the loop on this one.

Fixed it by unplugging the TV from the power at the wall and plugging it in again. Strange.