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2 posts

Wannabe Geek

# 249041 22-Apr-2019 08:19
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Please any assistance with my dish tv s7070rHD box I live rurally in the Southland region my box keeps displaying a message Your Set-Top Box is unable to receive a signal. Please check your cable/Satellite Dish. Checked all cables dish is fine. Only used it 2 days ago, In need of help to tune the channels. Support team wasn't much help and thought I'd ask before paying big dollars for someone to come out physically to check.

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Uber Geek
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  # 2221996 22-Apr-2019 08:27
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How have you checked the cables and dish to confirm they are OK?

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Ultimate Geek
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  # 2222016 22-Apr-2019 09:37
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“Checked all cables dish is fine.“

How do you know it’s fine?
It only has to be a few degrees out on three different parameters to have issues.


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Wannabe Geek

  # 2222272 22-Apr-2019 16:48
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Because I had my husband crawl under the house to check cables are connected amd have checked that the dish is at that right degree that's how,

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Ultimate Geek
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  # 2222316 22-Apr-2019 17:19
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Ive installed dishes for a living and I cant look at a dish and say it’s at the correct degree.
As I mentioned earlier there are three different adjustments, if any of them are out by more than a few degrees it wont work properly.

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  # 2222318 22-Apr-2019 17:26
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I had a similar problem with mine - it basically stopped powering the LNB. My set up involved 2 TV's in different rooms (STB in lounge, TV with built in Sat tuner in bedroom) being connected to the dish via a splitter. The first TV set up switched on would provide power to the LNB up till the day the s7070r decided it wouldn't. I quickly found that if I powered on the bedroom TV first the s7070r would be happily receive and display signal, change channels etc. Strange, and slightly annoying but not enough for me to buy another STB.


EDIT: If you have another STB or can borrow one, it'll worth doing a swap out to test if it's a problem with your receiver or if the problem lies elsewhere.

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