Panasonic TV On Demand not working

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timtait

118 posts

Master Geek

# 251090 8-Jun-2019 09:19

I picked up a new Panasonic TH-65FZ950U the other day but can't figure out how the Freeview on demand works. I was expecting a standalone app but now understand that it's supposed to launch via some button press while you are watching specific channels?

I can set the data service to auto / manual start etc and there's a little "D" icon showing if it was a hybrid broadcast changes in the info banner.

I've tried pressing all of the buttons and changing all of the settings but can't see to figure it out. Am I doing something wrong?

butlerboy

435 posts

Ultimate Geek

# 2254163 8-Jun-2019 09:32

On both my Panasonic TV and PVR you press the green button on the remote to bring up on-demand

timtait

118 posts

Master Geek

# 2254169 8-Jun-2019 09:48

No cigar on the green button. The light flashes on the TV but nothing happens.

I've tried all of the coloured buttons and I found a guide on the freeview site saying to push the left or ok button but nothing.

freitasm

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64206 posts

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Geekzone

Lifetime subscriber

# 2254185 8-Jun-2019 10:11

Are you using terrestrial Freeview or satellite? Is your TV connected via ethernet or WiFi?

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timtait

118 posts

Master Geek

# 2254190 8-Jun-2019 10:21

It's on the terrestrial with a new UHF aerial. All channels except 3 and Bravo seem to get good reception, those two cut in and out.

And it's on a wired connection. Netflix, etc work fine and in 4k.

I might try a factory reset since I only installed the aerial yesterday, maybe there's some setting disabled somewhere.

timtait

118 posts

Master Geek

# 2254208 8-Jun-2019 10:40

So I tried a reset, still no On Demand but weirdly my EPG has changed... I now have what looks like a 7 day EPG where before I couldn't scroll horizontally or filter it.

Stu1

579 posts

Ultimate Geek

# 2254441 8-Jun-2019 16:14

Do you have to switch it on? My bluray player had to go into settings and switch Freeview option on, not sure if same for tvs.

timtait

118 posts

Master Geek

# 2254808 9-Jun-2019 14:00

I can’t see any options for it.

I just helped the father in law setup a new 32” Panasonic that looks to have the same OS. Tuned it in on the satellite and the Freeview option popped up straight away. Only thing I can think of is my uhf signal isn’t as flash as his signal was, does that matter at all for the on demand?

Spyware

2280 posts

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Lifetime subscriber

# 2254815 9-Jun-2019 14:14

Any menu option would relate to hbbtv.

I think its a requirement to have a working signal before OnDemand options are operational. If you have an issue with MediaWorks mux signal then I would get that fixed. Big difference between healthy signal levels and signal level/quality where a tuner locks and drops.