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100 posts

Master Geek


# 253035 22-Jul-2019 18:26
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getting no signal on tvnz and mediaworks channels all other channels work fine i have not done anything to mt tv what is going on ?


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8750 posts

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  # 2281675 22-Jul-2019 19:13
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more info, where are you? any other tv's affected? done a rescan?




100 posts

Master Geek


  # 2281689 22-Jul-2019 19:32
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Jase2985:

 

more info, where are you? any other tv's affected? done a rescan?

 

 

 

 

only have one tv connected to dvb-t i forgot to say they installed fiber internet today could this be causing a problem because before they came i was watching tv it was working fine


 
 
 
 


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  # 2281748 22-Jul-2019 19:46
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fiber wont affect your TV


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Uber Geek

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  # 2281766 22-Jul-2019 19:56
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re-run the tuning (via the set up menus).

 

Have you checked that the aerial is actually plugged into the tv and wall outlet?

 

 

 

 




100 posts

Master Geek


  # 2281776 22-Jul-2019 20:07
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Goosey:

 

re-run the tuning (via the set up menus).

 

Have you checked that the aerial is actually plugged into the tv and wall outlet?

 

 

 

 

 

 

 

 

its a roof uhf antenna and Kordia mux channels work 100% fine no pixelation ect


i just did a scan now and still the channels do not show up :(


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  # 2281794 22-Jul-2019 20:20
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Are you sure the aerial is correctly plugged into your TV set?

 

IS the outdoor UHF still pointing the correct direction? 


2957 posts

Uber Geek


  # 2281799 22-Jul-2019 20:23
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Jase2985:

 

fiber wont affect your TV

 

 

It will if they've done something they shouldn't have during the install, like broken a cable or moved an antenna.


 
 
 
 


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  # 2281807 22-Jul-2019 20:27
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tardtasticx:

 

Jase2985:

 

fiber wont affect your TV

 

 

It will if they've done something they shouldn't have during the install, like broken a cable or moved an antenna.

 

 

but thats not the fiber thats the issue. thats the installation.


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Uber Geek

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  # 2281808 22-Jul-2019 20:31
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Was the ONT installed where the TV cable is located? did they knock it out?





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

Using empathy takes no energy and can gain so much. Try it.

 

 


2957 posts

Uber Geek


  # 2281817 22-Jul-2019 20:45
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Jase2985:

 

tardtasticx:

 

Jase2985:

 

fiber wont affect your TV

 

 

It will if they've done something they shouldn't have during the install, like broken a cable or moved an antenna.

 

 

but thats not the fiber thats the issue. thats the installation.

 

 

It was installed the same day as the TV started having issues. I would immediately start with that as a lead. 
Checking the path of fibre install and any works they did around it. Where they entered the house above/below may have caused something without realising. 




100 posts

Master Geek


  # 2282116 23-Jul-2019 11:59
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everything is fine checked where cable runs to uhf antenna and its not anywhere where they installed fiber i have checked the antenna and its still in the same location it was not moved at all the cable has no cut and is not broken anywhere

 


solved it turned out when they unplugged the old modem they might have pulled or knocked the tv cable because i opened the part that plugs into the back of the tv the copper cable was almost broken in half so i repaired it and now its fine


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