OTA upload fail

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Deez62

2 posts

Wannabe Geek

#258627 13-Oct-2019 20:22

Hello

I have a Arialbox T2100 sett top box. A window popes up saying there is a new update available via Air. This is while the tv channel is running in the background. It then changes screen and it looks like it is attempting to download something. It shows an antenna and an arrow to a set top box. But then a message is flashing saying.... No signal.

We do have a reasonable TV reception.

How can I bypass this? it happens over and over and we can't watch TV.

Thank you

joshhill96

1512 posts

Uber Geek
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#2336506 14-Oct-2019 08:32

You may need to upate the software via USB you can follow the instructions on the DISH TV website https://www.dishtv.co.nz/index.php?route=information/information&information_id=34
That way the software will be up to date.

Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies.

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands

Deez62

2 posts

Wannabe Geek

#2337677 15-Oct-2019 20:18

Thanks for that. I have followed the instructions but the box is continuously trying to do an upgrade via air. I can not brake the cycle. it is like a spool. I have unplugged the antenna, it is connecting to WiFi but it wants to upgrade via air.....