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319 posts

Ultimate Geek

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#265381 19-Jan-2020 14:06
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Having problems with my remote for the DMR HWT260. The blue play and fast forward buttons do not respond when pressed. I have to press them several times to get them to work. I have changed the batteries and the other buttons do not appear to have this problem.

 

Do I need to get a new remote and if so where would I find one?


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389 posts

Ultimate Geek

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  #2401756 19-Jan-2020 20:08
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I got my panasonic remote from https://www.needapart.co.nz/buy-online/parts-for/panasonic-dmr-hwt260

 

It might help in the interim to pry open the remote and clean the offending contacts with alcohol if there is any gunk

 

or the contacts are tarnished.   But believe me its not easy to get it open and I ended having ugly

 

screwdriver marks on the sides.  Finally I gave up and bought the exact replacement 

 

 

 

cheers




319 posts

Ultimate Geek

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  #2405172 23-Jan-2020 10:44
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I have been on contact with Panasonic and they want me to send the remote to them so they judge if they should replace it. I will let you know the outcome.

 

 

 

Also for future reference I found that new remotes for this device are available from pro_video on trademe At what looks a reasonable price

 

 


 
 
 
 




319 posts

Ultimate Geek

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  #2410071 30-Jan-2020 10:59
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So the guys at Panasonic received the remote I sent them the next morning and found that it had suffered liquid damage.

 

They were able to clean it and had it back to me the next day.

 

It now works!

 

And there was no charge.

 

Thank you Panasonic!


389 posts

Ultimate Geek

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  #2410173 30-Jan-2020 13:31
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Bananabob:

 

So the guys at Panasonic received the remote I sent them the next morning and found that it had suffered liquid damage.

 

They were able to clean it and had it back to me the next day.

 

It now works!

 

And there was no charge.

 

Thank you Panasonic!

 

 

 

 

Great outcome.


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