TV6 and 7 and tv extra...missing in dreambox with SKY dish how to recover back?help

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saikit

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#27221 18-Oct-2008 12:04

hi I have a very strange situation..I moved into an old flat in parnell. It has dish
and with the help from cyrill, I have already lock the satallite with lof 11300 and threshold 12750.

But for the provider from NZ televison network, all the free2view channels, tv1 tv2 tv6 tv7 tv sport
can not see anything(service are not available or no signal). but for tv1 and tv2, i can see the EPG.
but i just can not see the video....

but from SKYNZ provider, i can see Tv1 and TV2..

So odd....!what should I do? I did not change anything softwares in dreambox, and I could get all these
channels when I lived in city apt with dreambox. Is it software problem ?

thanks in advance

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#171966 18-Oct-2008 15:40

Hi, There are two muxs used on the Freeivew system, all the TVNZ channels are on 12483 and Canwest (TV3/C4 etc) are on 12456, it sounds to me like you have not setup the 12483 one in the transponder list. TV1 and 2 are also FTA on a Sky mux at 12671. All have the same 22500ksym/sec symbol rate.

Cyril

saikit

69 posts

Master Geek

#172202 20-Oct-2008 10:25

cyril7: Hi, There are two muxs used on the Freeivew system, all the TVNZ channels are on 12483 and Canwest (TV3/C4 etc) are on 12456, it sounds to me like you have not setup the 12483 one in the transponder list. TV1 and 2 are also FTA on a Sky mux at 12671. All have the same 22500ksym/sec symbol rate.

Cyril

Hi cyril

you mean that I need to update the satallite.xml? I think that I have the standard one and have not been changed after I moved. I am so frustrated because it really confused me. l use manual search, I did find some services out of 12483, but just black screen. I can see the EPG, the list of programs in tvnz, I just can not watch them because of black screen.

allstarnz

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#172206 20-Oct-2008 10:36

that's odd, you'd think if TV One and TV2 work, why wouldn't the rest? Can you see TV One and TV2 from the TVNZ Mux?

like was said, the manual scan should do it

Freq: 12456 SR: 22500 FEC: 3/4

i have two Dreamboxes and have no issues.

Perhaps your LNB setting isn't correct. It should either be 10750 or 11300

cyril7

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#172340 20-Oct-2008 19:04

Trying to diagnose these types of things like this can be frustrating when some details are missing, I suggest you pay someone to sort it out for you.

Cyril

saikit

69 posts

Master Geek

#172377 20-Oct-2008 21:12

allstarnz: that's odd, you'd think if TV One and TV2 work, why wouldn't the rest? Can you see TV One and TV2 from the TVNZ Mux?

like was said, the manual scan should do it

Freq: 12456 SR: 22500 FEC: 3/4

i have two Dreamboxes and have no issues.

Perhaps your LNB setting isn't correct. It should either be 10750 or 11300

yes it is odd, I did not change any setting in my dreambox. previously i can do in city apt, but i can not do in parnell old flat.
I can see all the other free2view channels, such as tv1 and tv2 in SKYNZ. just all the four programs, Tv1,tv2,tv6,tv7 provided by TVNZ. i can not watch them.
I have the EPG info, but just black screen.

saikit

69 posts

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#172386 20-Oct-2008 21:20

cyril7: Trying to diagnose these types of things like this can be frustrating when some details are missing, I suggest you pay someone to sort it out for you.

Cyril

:(, I think that I probably will re-install all the software in dreambox to try again

Dyson

Shop now for Dyson appliances (affiliate link).

allstarnz

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#172621 21-Oct-2008 21:42

saikit:
allstarnz: that's odd, you'd think if TV One and TV2 work, why wouldn't the rest? Can you see TV One and TV2 from the TVNZ Mux?

like was said, the manual scan should do it

Freq: 12456 SR: 22500 FEC: 3/4

i have two Dreamboxes and have no issues.

Perhaps your LNB setting isn't correct. It should either be 10750 or 11300

yes it is odd, I did not change any setting in my dreambox. previously i can do in city apt, but i can not do in parnell old flat.
I can see all the other free2view channels, such as tv1 and tv2 in SKYNZ. just all the four programs, Tv1,tv2,tv6,tv7 provided by TVNZ. i can not watch them.
I have the EPG info, but just black screen.

I think you might be using a different LNB between your old and new place, whatever it's set to out of 11300 and 10750, i'd try the other one.

Are you the only one using that dish, or are you sharing with the rest in your building?

saikit

69 posts

Master Geek

#172995 23-Oct-2008 10:34

allstarnz:
saikit:
allstarnz: that's odd, you'd think if TV One and TV2 work, why wouldn't the rest? Can you see TV One and TV2 from the TVNZ Mux?

like was said, the manual scan should do it

Freq: 12456 SR: 22500 FEC: 3/4

i have two Dreamboxes and have no issues.

Perhaps your LNB setting isn't correct. It should either be 10750 or 11300

yes it is odd, I did not change any setting in my dreambox. previously i can do in city apt, but i can not do in parnell old flat.
I can see all the other free2view channels, such as tv1 and tv2 in SKYNZ. just all the four programs, Tv1,tv2,tv6,tv7 provided by TVNZ. i can not watch them.
I have the EPG info, but just black screen.

I think you might be using a different LNB between your old and new place, whatever it's set to out of 11300 and 10750, i'd try the other one.

Are you the only one using that dish, or are you sharing with the rest in your building?

I am the only one using that dish, and it should be 11300, not 10750 because I can no lock sat in 10750.

saikit

69 posts

Master Geek

#172997 23-Oct-2008 10:36

allstarnz:
saikit:
allstarnz: that's odd, you'd think if TV One and TV2 work, why wouldn't the rest? Can you see TV One and TV2 from the TVNZ Mux?

like was said, the manual scan should do it

Freq: 12456 SR: 22500 FEC: 3/4

i have two Dreamboxes and have no issues.

Perhaps your LNB setting isn't correct. It should either be 10750 or 11300

yes it is odd, I did not change any setting in my dreambox. previously i can do in city apt, but i can not do in parnell old flat.
I can see all the other free2view channels, such as tv1 and tv2 in SKYNZ. just all the four programs, Tv1,tv2,tv6,tv7 provided by TVNZ. i can not watch them.
I have the EPG info, but just black screen.

I think you might be using a different LNB between your old and new place, whatever it's set to out of 11300 and 10750, i'd try the other one.

Are you the only one using that dish, or are you sharing with the rest in your building?

hi, I have reset the box back to factory setting yesterday and manuall add one sat with Freq: 12456 SR: 22500 FEC: 3/4,
but I can not find the provider: TV NZ network. the provider with tv6 and tv7. Could you please tell what freg tv6 and tv7 are using?

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#173014 23-Oct-2008 11:29

12483 MHz, SR 22500, FEC 3/4

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

cyril7

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#173085 23-Oct-2008 15:38

As mentioned numerous times above

Cyril

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