Non-approved digital terrestrial receivers – technical fault
Freeview, the free-to-air digital television and radio platform, wishes to advise the owners of non-approved digital terrestrial receivers that they may experience a technical fault with their receiver which is beyond Freeview’s control.
At 5pm on Wednesday Freeview broadcasters switched on the new MyFreeview|HD record capable Electronic Programme Guide (or Freeview EPG). Prior to that extensive testing of all Freeview|HD approved digital terrestrial receivers was conducted.
Unfortunately, owners of some non-approved digital terrestrial receivers are experiencing a ‘green flash’ on TV3. This is a fault with the receiver and not the broadcast signal.
Freeview and TV3 are helping to diagnose the problem but fixing the issue rests with the importer of those receivers.
We advise owners of these receivers to contact the person they purchased it from to obtain a fix.