EPG no longer working on DSE freeview DVB-S box?

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wazzageek

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Topic # 29528 10-Jan-2009 16:48

Hi,

Got home this morning to discover that the EPG is no longer working on my DSE satellite receiver (freeview approved...)

I've tried power cycling, reset to factory and start again - when I press the EPG button on the remote, the EPG just states "Loading..." on the screen, but doesn't appear (at least not in the time that I've left it tring to open, which has been at least 2 minutes.)

Is anyone else experiencing this or offer any advise to get the EPG going? (I'm yet to delve into DSE tech support, thought someone here might know or if there is a general problem with freeview currently)

Thanks!

GeekGuy

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Reply # 188622 10-Jan-2009 18:32

I have the same box and same problem... I did notice a couple of days ago that when it was working, prior to this, that there were no listings in the EPG for the channels.
I am just waiting to see if things will come back on in a day or 2.

wazzageek

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Reply # 188632 10-Jan-2009 19:54

I've flicked a note off to DSE support and also filled out the contact us form on the website ... I'll post back here the responses.

Cheers!

SandE

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Wannabe Geek

Reply # 188683 10-Jan-2009 23:20

i get my epg data for my htpc via a sat tuner card and have noticed that there have been no tv3/c4 listings for a week or so now...possibly related ???

basicallythis

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Reply # 188702 11-Jan-2009 04:16

And here I was thinking it was something I'd done to the box.

GeekGuy

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Reply # 188707 11-Jan-2009 05:34

Seems to be up and running now.

wazzageek

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Reply # 188737 11-Jan-2009 10:20

Indeed - it's working here again too.

Perhaps there will be an expanation from freeview in the next couple of days.

wazzageek

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Reply # 189086 12-Jan-2009 21:39

I got a reply from DSE stating that they noticed that it was happening - and also for other branded set top boxes. Sounds like a small glitch on the transmission.

Touch wood they are few and far between.