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12 posts


# 44263 26-Oct-2009 09:25
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This is a follow-up to the following (now closed) discussion:

I have the Sanyo TUHD1010 Freeview HD receiver (from the Warehouse), and have just been having the same problem that Laworder and butlerboy described: TV3 had audio but no picture for several days. All of the other channels (including TV3+1) worked fine, TV3 audio, information and teletext all worked without problem, just no picture (a black screen). Signal strength was 80% and signal quality 97%. No abnormal atmospheric conditions, and the set-top box was connected to a rooftop aerial with a direct line of sight to the TV transmission tower.

I tried retuning (no effect on the missing picture, but gave a 'service upgrade' message when I tuned into TV3 only), updating the software (no update available), and turning the tuner on and off again (no effect).

Eventually, I did what butlerboy reported, and unplugged my tuner at the mains for 30 seconds before restarting - this immediately solved the problem.

This is clearly an issue with the Sanyo TUHD1010 / Draco HDTV5500 tuner - I just want to document the solution for other users (unplug the tuner for 30 seconds, then restart).

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436 posts

Ultimate Geek

  # 267119 27-Oct-2009 09:29
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Glad i could be of help!!! :)
Since that last post I haven't had this issue again. So hopefully it was a one off problem. Probably jinxed myself now!

4 posts

Wannabe Geek

  # 272722 13-Nov-2009 13:16
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I got the Sanyo TUHD1010 from the Warehouse yesterday for $169 and, as you guys mentioned, I got exactly the same problem - TV3 (and a couple of other channels) picture frozen (sound only).

Today I have returned it to the Warehouse and bought a different brand (DSE-620) from Dick Smith for $228, which gave me perfect pictures  and sound on all channels. Think about this pack inlucdes the HDMI cable (while the Sanyo doesn't), the money spent is still worthwhile. Cool

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