Freeview 'TVNZ' problem

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ianvd

34 posts

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Topic # 55935 10-Jan-2010 18:55

Just purchased a DSE g7500 Digital Sat receiver

I have done a auto scan

all the channels are present except ALL tvnz channels???

The manual is useless

Any ideas

Thanks Ian

PS uses a satelite that picks up skytv too

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893 posts

Ultimate Geek
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Reply # 288775 10-Jan-2010 19:53

Try an automatic scan!!

ianvd

34 posts

Geek

Reply # 288776 10-Jan-2010 19:56

Originally when i set it up, nothing worked

So i did an auto scan and all the channels popped up except TVNZ ones.

Any other ideas?

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Spyware

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Reply # 288777 10-Jan-2010 20:09

ianvd: Originally when i set it up, nothing worked

So i did an auto scan and all the channels popped up except TVNZ ones.

Any other ideas?

Maybe you can tell us if the appropriate transponder entry with frequency of 12483 MHz, 22500 KSym/sec, horizontal, exists. If it doesn't can you add it.

Ross

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ianvd

34 posts

Geek

Reply # 288781 10-Jan-2010 20:15

yeah,

when i did the auto scan it showed up with 5 TP's

#1 12483 22500 H
#2 12456 22500 H
#3 12463 22500 H
#4 12463 22500 V
#5 12483 22500 V

cyril7

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Reply # 288783 10-Jan-2010 20:25

Sounds like your dish may have issues, ie skew is the most likely, probably best to have it checked by a suitable installer.

Cheers
Cyril

ianvd

34 posts

Geek

Reply # 288786 10-Jan-2010 20:32

The dish works fine for sky:

signal level 80, quality 100

for freeview 12436 are 100%, but 12483 and 12456 flick between 0% and 100%

Is this a dish alignmen prob (even if sky is OK??)

cyril7

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Reply # 288787 10-Jan-2010 20:38

Hi, 12436 is not a valid transponder, if Sky is all ok then its reasonable to assume (but not necessarily so) that its all ok, again we could spend hours contemplating your problem remotely, maybe getting in a tech may save you lots of grief.

Cheers
Cyril

ianvd

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Geek

Reply # 288788 10-Jan-2010 20:39

sorry i meant 12463

Thanks

Spyware

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Reply # 288792 10-Jan-2010 20:45

Valid frequencies are 12456 and 12483.

Ross

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cyril7

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Reply # 288793 10-Jan-2010 20:46

Hi 12463 is also not a valid Sky or FreeView transponder, the only ones of interest for FreeView are 12456 and 12483 both with 22500 symbol rate and all Hpol.

Cyril

ianvd

34 posts

Geek

Reply # 288809 10-Jan-2010 21:43

this is very confusing
after the auto scan this is what i get:

1 carrier_1 12483 22500 H tv=0 radio=0
2 carrier_2 12456 22500 H tv=0 radio=0
3 freeview 12463 22500 H tv=9 radio=5
4 freeview 12463 22500 V tv=9 radio=5
5 carrier4 12483 22500 V tv=0 radio=0

do you guys have any ideas for someone who could check it out in central auck

cheers
Ian

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Reply # 288811 10-Jan-2010 21:51

Did you manually add this 12463 frequency??, if you did can you delete it.

Have you got your Sky box in circuit while Freeview box is scanning?, have you added any splitters or cable to your setup??

Ross

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ianvd

34 posts

Geek

Reply # 288812 10-Jan-2010 21:55

the 12463 added itself in the auto scan

I have a splitter for sky

I have tried scanning with sky completely disconnected too

I will delete 12463. disconnect sky and try again

cheers

Spyware

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Reply # 288816 10-Jan-2010 22:08

Having Sky in circuit won't help if it is trying both horizontal and vertical as it is switching between two voltages.

Ross

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grolschie

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Reply # 288818 10-Jan-2010 23:06

The LNB type is set correctly?

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