Moved house - Freeview won't work

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cjmack

162 posts

Master Geek

# 68201 16-Sep-2010 18:47

Hi,

We have just moved house, and our freeview won't work! I know the last tenants had freeview working here, so I know the satelite should be working. I believe there is quite an old dish on the new house, where as the last house had a new one.

I have tried the 2 different frequency settings - 11.3ghz & 10.75ghz, both tried on Horizontal & Vertical.

Are there any other settings I can try? I have also tried the factory reset and came up with nothing.

Thanks,

Sam.

richms

22531 posts

Uber Geek

Trusted

Subscriber

# 380819 16-Sep-2010 19:25

Did they have satilite freeview or the watchable HD service?

Richard rich.ms

cjmack

162 posts

Master Geek

# 380829 16-Sep-2010 19:34

It is satellite only out here. No reception on analogue or digital aerials, so there are none installed.

richms

22531 posts

Uber Geek

Trusted

Subscriber

# 380835 16-Sep-2010 19:38

Could be a splitter install that doesnt have power pass on all ports, so it is reliant on another outlet powering up the LNB.

Richard rich.ms

cjmack

162 posts

Master Geek

# 381348 17-Sep-2010 16:36

I have traced the entire cable back, and there is no splitter on it.

scuwp

3210 posts

Uber Geek

# 381362 17-Sep-2010 17:13

Faulty decoder? Maybe got one too many knocks in the shift?

Always be yourself, unless you can be Batman, then always be the Batman

xarqi

727 posts

Ultimate Geek

# 381366 17-Sep-2010 17:32

Misaligned dish, dead LNB, shorted or open coaxial cable, dead decoder; one of those.

cjmack

162 posts

Master Geek

# 381382 17-Sep-2010 18:26

I had a closer inspection of the cable outside, and there are some small cuts in the outer sheath, leaving the first layer of wire visible. Would this be sufficient to eliminate all reception?

xarqi

727 posts

Ultimate Geek

# 381384 17-Sep-2010 18:28

cjmack: I had a closer inspection of the cable outside, and there are some small cuts in the outer sheath, leaving the first layer of wire visible. Would this be sufficient to eliminate all reception?

Not directly, I wouldn't think, but if water has entered the cable that way, there could be problems.

cjmack

162 posts

Master Geek

# 381417 17-Sep-2010 19:54

The cuts are on the part of the cable that is lying on the ground. Tomorrow I will take the decoder to work and plug it into the satellite there and see what happens.

injuised

256 posts

Ultimate Geek

# 381562 18-Sep-2010 10:25

Round Sky lnb = 11300 Oval Sky lnb = 10750

If its an el cheapo box you will have to re enter the TPs after a factory reset

12456 H 22500
12483 H 22500
12646 V 12600

and rescan the TPs when you get a signal

cjmack

162 posts

Master Geek

# 382491 20-Sep-2010 22:18

Both houses had a round dish.

I tried the decoder on the satellite at work, and it was fine, so the decoder is working ok. We have given up and someone is coming on Wednesday to have a look.

cjmack

162 posts

Master Geek

# 385951 29-Sep-2010 17:06

Turned out something had chewed the cable where it passed through the wall...

1080p

1332 posts

Uber Geek
Inactive user

# 385973 29-Sep-2010 18:03

You should check for Mynocks.