Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


EnnisElf

8 posts

Wannabe Geek


#87009 17-Jul-2011 19:31
Send private message

Anyone else with this problem?

Create new topic
sbiddle
30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #494365 17-Jul-2011 19:57
Send private message

You will need to provide a little more info if you want help.

What is your setup? The DSE site doesn't even have a G7503 product code listed on it. Is it a DVB-T or DVB-S box?



EnnisElf

8 posts

Wannabe Geek


  #494369 17-Jul-2011 20:03
Send private message

Its a DVB-T, which had been working perfectly until 1 or 2 days ago. Then the vidoe seemed to come & go. Now it doesn't provide any channels. I've restarted & retuned without success.

sbiddle
30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #494373 17-Jul-2011 20:15
Send private message

The first thing would be to check your aerial and all the connections.



rscole86
4999 posts

Uber Geek
+1 received by user: 462

Moderator
Trusted
Lifetime subscriber

  #494378 17-Jul-2011 20:21
Send private message

@steve the G7503 is the original DSE/Zinwell freeview DVB-T box. I've got one that someone else is using, not sure if it is going tho?... and asking someone else in the room confirms the box in Porirua us working fine.

B1GGLZ
1961 posts

Uber Geek
+1 received by user: 136


  #494399 17-Jul-2011 21:44
Send private message

EnnisElf: Its a DVB-T, which had been working perfectly until 1 or 2 days ago. Then the vidoe seemed to come & go. Now it doesn't provide any channels. I've restarted & retuned without success.


This is a typical problem with this unit.
They fail completely after about 2 years following the sympons you describe.
Take it back and ask for a replacement under the CGA.
Mine failed just after 2 years (only produced a picture when it got really hot) and I got a replacement OK after finding proof of purchase. Took about 6 weeks.
Has been other cases of same problem on this forum and replacements have been forthcoming from DSE.

EnnisElf

8 posts

Wannabe Geek


#494467 18-Jul-2011 08:33
Send private message

The aerial seems good, i fI bypass the STB, I can view acceptable analogue channels.

I guess given that this is not a signal source issue, I'll need to find teh proof of purchase, although I suspect I've had the box for more than two years.


Thanks for the advice. 

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.