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5 posts

Wannabe Geek


Topic # 87009 17-Jul-2011 19:31
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Anyone else with this problem?

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  Reply # 494365 17-Jul-2011 19:57
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You will need to provide a little more info if you want help.

What is your setup? The DSE site doesn't even have a G7503 product code listed on it. Is it a DVB-T or DVB-S box?



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Wannabe Geek


  Reply # 494369 17-Jul-2011 20:03
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Its a DVB-T, which had been working perfectly until 1 or 2 days ago. Then the vidoe seemed to come & go. Now it doesn't provide any channels. I've restarted & retuned without success.

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  Reply # 494373 17-Jul-2011 20:15
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The first thing would be to check your aerial and all the connections.

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  Reply # 494378 17-Jul-2011 20:21
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@steve the G7503 is the original DSE/Zinwell freeview DVB-T box. I've got one that someone else is using, not sure if it is going tho?... and asking someone else in the room confirms the box in Porirua us working fine.

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  Reply # 494399 17-Jul-2011 21:44
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EnnisElf: Its a DVB-T, which had been working perfectly until 1 or 2 days ago. Then the vidoe seemed to come & go. Now it doesn't provide any channels. I've restarted & retuned without success.


This is a typical problem with this unit.
They fail completely after about 2 years following the sympons you describe.
Take it back and ask for a replacement under the CGA.
Mine failed just after 2 years (only produced a picture when it got really hot) and I got a replacement OK after finding proof of purchase. Took about 6 weeks.
Has been other cases of same problem on this forum and replacements have been forthcoming from DSE.



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Wannabe Geek


Reply # 494467 18-Jul-2011 08:33
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The aerial seems good, i fI bypass the STB, I can view acceptable analogue channels.

I guess given that this is not a signal source issue, I'll need to find teh proof of purchase, although I suspect I've had the box for more than two years.


Thanks for the advice. 

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