Last year we invested in a Freeview satellite dish. It was fine at first, then we had a bit of a rainy season and we had our first experience with rain fade. Since then we can usually guarantee that if we get heavy rain we will get a signal disruption - sometimes at the expense of an entire show.
My question is: How long is rain fade supposed to last at any one time? We've just attempted to watch Tangiwai: A love story from two Sundays ago and got through the first hour or the recording with no problems. But the last 50 minutes were totally wiped out by rain fade.
Is this normal? If not who do we complain to? The satellite installer or the company who sold us the DVD recorder?
Thanks in advance.