When setting my Panny recorder via the EPG to record TV3, the same programmes were being set to record on TV3+1 without us knowing, though I suspect they weren't actually being recorded.
I sent off an email to Panasonic NZ via their website, they replied a couple of days later asking my address to send a firmware update to. I thought that was nice of them, they could have just directed me to download myself (then it has to be burnt to a CD), but I thought it was a nice touch to post it instead. So thought I'd post a nice story!
Good on you Panasonic NZ.